All: I am attempting to set up an Agent Notification in UCCX 8.0 to inform agents which CSQ a call is coming from while the call is ringing in to the agent. I have set up a new Work Flow Group, and added a Voice Contact Work Flow. ...
All:I am attempting to do a scheduled backup of a Unity Connection 8.6.2 to a network device and am receiving the following error (error is in bold):Log File: 2012-04-15-01-01-08_b_uconn_connection_database_database.log===============================...
Right. I and the customer both know that, but for the ease of their agents, they are looking to have a pop up. I can see where the functionality is, but I'm having trouble making it work.
