I am trying to get an older over head paging system working with a VIC3-2FXS card. If I have the port configured as ground start in CUCM, I can get pages to come through but there is a loud popping at both the beginning and end of the page. This is d...

I have found the Serial Grabber utility that allows you to collect the serial numbers for 7940 and 7960 series phones. Is there something simliar or some other effective mechanism for collecting the serial numbers of 8945 or 9951 model phones in bulk...

We just started using this version of CUCI recently and towards the bottom right corner of the app where you select the phone you wish to control there is also an option for "forward calls to." The choices there are Voicemail, Mobile (it lists the us...

I'm not sure what I have configured wrong but when someone reaches one of our auto attendant call handlers and accesses the dial by name directory it always transfers the call straight to voicemail as opposed to ringing the user's extension. Please a...