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- About Matthew Kaufman
08-18-2017
Matthew Kaufman
Member since
09-19-2004
Cisco Employee
Cisco Employee since 2004.
TAC Engineer since 2005.
Created by
Matthew Kaufman
in IP Telephony and Phones
in IP Telephony and Phones
02-03-2011
07:50 AM
02-03-2011
07:50 AM
Hi Paul, Please convert this thread to a TAC case. We can provide you with RMA's for the devices if they're covered under contract. If you're able to convert this case, let me know the SR number and I will pick it up for you. --Matt
... View more
Created by
Matthew Kaufman
in IP Telephony and Phones
in IP Telephony and Phones
02-02-2011
06:31 PM
02-02-2011
06:31 PM
If you're running CUCM you can use RTMT to set up these types of alerts. Sent from Cisco Technical Support iPhone App
... View more
Created by
Matthew Kaufman
in IP Telephony and Phones
in IP Telephony and Phones
10-27-2010
08:18 AM
10-27-2010
08:18 AM
I just sent you a private message.
... View more
Created by
Matthew Kaufman
in IP Telephony and Phones
in IP Telephony and Phones
10-27-2010
07:31 AM
10-27-2010
07:31 AM
If you're installing this for a lab, I would encourage you to look at the disk size requirements for Cisco Unity Connection and modify your VM accordingly. Again, Cisco will not support this install.
... View more
Created by
Matthew Kaufman
in IP Telephony and Phones
in IP Telephony and Phones
10-27-2010
07:13 AM
10-27-2010
07:13 AM
Currently there is no individual supported locale for CME 8.x and the 6900 series IP phones.
... View more
Created by
Matthew Kaufman
in IP Telephony and Phones
in IP Telephony and Phones
10-27-2010
06:54 AM
10-27-2010
06:54 AM
You may be able to install it, but it would not be supported. We (Cisco) only currently support CUCM 8.0 on VMWare on specific Cisco UCS platforms. All other 3rd party equipment is not supported. I cannot speak to the specifics for Unity, however I would recommend engaging your Cisco SE for further information if you're interested in running Cisco UC applications in virtualization. --Matt
... View more
Created by
Matthew Kaufman
in IP Telephony and Phones
in IP Telephony and Phones
10-20-2010
08:48 AM
10-20-2010
08:48 AM
Are you using a custom phone button template for this device? Can you provide a screen shot of that configured button template? I'll have look in my system and see if I can reproduce this.
... View more
Created by
Matthew Kaufman
in IP Telephony and Phones
in IP Telephony and Phones
10-19-2010
01:28 PM
10-19-2010
01:28 PM
If you have your PAK you should be able to go to www.cisco.com/go/license or contact licensing to request the license files. --Matt
... View more
Created by
Matthew Kaufman
in IP Telephony and Phones
in IP Telephony and Phones
10-19-2010
01:19 PM
10-19-2010
01:19 PM
Are you referring to the section titled: ---------- Unassigned Associated Items ---------- Let me know. --Matt
... View more
Created by
Matthew Kaufman
in IP Telephony and Phones
in IP Telephony and Phones
10-19-2010
01:13 PM
10-19-2010
01:13 PM
There isn't much information regarding this feature. I was able to find the document below: http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/7925g/7_0/english/administration/guide/7925cfgu.html#wp1352334 I am going to try to reproduce this in the lab and will let you know what I find out. --Matt
... View more
Created by
Matthew Kaufman
in IP Telephony and Phones
in IP Telephony and Phones
10-19-2010
01:08 PM
10-19-2010
01:08 PM
What errors are being thrown when trying to restore? Do you have the logs available? --Matt
... View more
Created by
Matthew Kaufman
in IP Telephony and Phones
in IP Telephony and Phones
09-23-2010
06:11 PM
09-23-2010
06:11 PM
When you say this is coming into a receptionist phone, is this configured with Attendant Console or some IVR or is this just a DID number with a shared line? Please let me know as it might clarify the problem. --Matt
... View more
Created by
Matthew Kaufman
in IP Telephony and Phones
in IP Telephony and Phones
09-23-2010
05:56 PM
09-23-2010
05:56 PM
There are a couple options here... you could configure the DHCP scope with the TFTP server of the CUCM server and if the network is routable, it will be able to download its configuration and register with the server. Also, depending on the number of phones you could manually configure the TFTP server address on the phones so that they can download their configurations and register with CUCM. Let me know if you have questions. --Matt
... View more
Created by
Matthew Kaufman
in IP Telephony and Phones
in IP Telephony and Phones
09-22-2010
11:14 AM
09-22-2010
11:14 AM
A lot of Cisco UC applications are now supporting VMWare, but there will be specific requirements depending on the application in question. For example, CUCM is supported on **specific** Cisco UCS platforms, but not on ANY 3rd party VMWare platforms. I would recommend checking the documentation available on Cisco.com for MP 8.0 and verify the requirements it has. Might also make a good query for your Cisco Account Team. --Matt
... View more
09-22-2010
11:08 AM
Hi Chris, Have you verified that all of your 9951 phones are at the 9.0.3 firmware level? I have seen cases where this could cause problems. --Matt
... View more
Created by
Matthew Kaufman
in Collaboration Applications
08-27-2015 12:07 PM
08-27-2015 12:07 PM
Several of our customers in CMS have expressed interest in these tools
as well. CCE has been quite v...
Created by
Matthew Kaufman
in IP Telephony and Phones
02-03-2011 07:50 AM
02-03-2011 07:50 AM
Hi Paul,Please convert this thread to a TAC case. We can provide you
with RMA's for the devices if t...
Created by
Matthew Kaufman
in IP Telephony and Phones
02-02-2011 06:31 PM
02-02-2011 06:31 PM
If you're running CUCM you can use RTMT to set up these types of
alerts.Sent from Cisco Technical Su...
Created by
Matthew Kaufman
in IP Telephony and Phones
10-27-2010 08:18 AM
10-27-2010 08:18 AM
I just sent you a private message.
Created by
Matthew Kaufman
in IP Telephony and Phones
10-27-2010 07:31 AM
10-27-2010 07:31 AM
If you're installing this for a lab, I would encourage you to look at
the disk size requirements for...
Created by
Matthew Kaufman
in IP Telephony and Phones
10-27-2010 07:13 AM
10-27-2010 07:13 AM
Currently there is no individual supported locale for CME 8.x and the
6900 series IP phones.
Created by
Matthew Kaufman
in Unified Communications Infrastructure
10-27-2010 07:07 AM
10-27-2010 07:07 AM
Here you will findthe CUE 7.0.x Install and Upgrade Guide -
http://www.cisco.com/en/US/docs/voice_ip...
Created by
Matthew Kaufman
in Unified Communications Infrastructure
10-27-2010 07:02 AM
10-27-2010 07:02 AM
You may have issues with the password you're using for your Application
User. Try using a shorter mo...
Created by
Matthew Kaufman
in IP Telephony and Phones
10-27-2010 06:54 AM
10-27-2010 06:54 AM
You may be able to install it, but it would not be supported. We (Cisco)
only currently support CUCM...
Created by
Matthew Kaufman
in TelePresence and Video Infrastructure
10-27-2010 06:49 AM
10-27-2010 06:49 AM
For Cisco IP Phones, you will not need to use the 'switchport mode
trunk' command. You should be abl...
Created by
Matthew Kaufman
in IP Telephony and Phones
10-20-2010 08:48 AM
10-20-2010 08:48 AM
Are you using a custom phone button template for this device? Can you
provide a screen shot of that ...
Created by
Matthew Kaufman
in Unified Communications Infrastructure
10-19-2010 01:32 PM
10-19-2010 01:32 PM
I would recommend contacting your Cisco Account Manager. You want to be
sure that you get the correc...
Created by
Matthew Kaufman
in IP Telephony and Phones
10-19-2010 01:28 PM
10-19-2010 01:28 PM
If you have your PAK you should be able to go to
www.cisco.com/go/license or contact licensing to re...
Created by
Matthew Kaufman
in IP Telephony and Phones
10-19-2010 01:19 PM
10-19-2010 01:19 PM
Are you referring to the section titled:---------- Unassigned Associated
Items ----------Let me know...
Created by
Matthew Kaufman
in IP Telephony and Phones
10-19-2010 01:13 PM
10-19-2010 01:13 PM
There isn't much information regarding this feature. I was able to find
the document
below:http://ww...
Public Statistics
| Date Registered | 09-19-2004 11:28 AM |
| Date Last Visited | 08-18-2017 03:55 AM |
| Total Messages Posted | 121 |
| Total Helpful Votes Received | 76 |
Helpful Votes From
| User | Helpful Count |
|---|---|
| 4 | |
| 5 | |
| 5 | |
| 5 | |
| 5 |
