Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
BackgroundIn troubleshooting various problems related to the Cisco CallManager (ccm) process it might be necessary to dump information from memory. Some of this information might be dumped from ccm In Memory Database (IMDB) or directly from the ccm...
In versions of Communications Manager based on Windows it was trivial for administrators to find and view the dialplan file for the North American Numbering Plan (NANP). After the move to the appliance model in CM5.x and later it is no longer possib...
This new feed covers all products in the Contact Center Enterprise family. Thanks to Jitendra Lal for help creating this. TAC Hot Issues Overview: https://supportforums.cisco.com/docs/DOC-5727CVP & UCCE RSS: http://www.cisco.com/warp/public/146/ne...
Overview
Communications Manager offers the Real Time Monitoring Tool (RTMT) to simplify trace collection. RTMT provides a list of logical names. Selecting a service name collects traces for that service from a specified location in the underlying ...
ctftp restart is expected to rebuild DST files for the year.
ctftp failing to start after stop and producing core file has only been observed on 11.5 versions to this point and is unexpected.
Hello Mohammad,
Access to the database is restricted to CLI and AXL so as to protect call processing.
That said, information on the database is covered in the data dictionary.
https://developer.cisco.com/docs/axl/#!12-5-cucm-data-dictionary
HTH...
Hello Susanne,
I am sorry you are experiencing this problem. Here is a bit more information that may help -
CSCvt63366 is specifically about "RTMT real time data is not populating the call logs"
Current workaround:There is a COP file posted to...
Beyond the referenced bugs many times this symptom of service stuck starting is related to DNS and name resolution. From the admin CLI use the command "show tech network hosts" and pay special attention to the /etc/hosts and localhost sections. Any v...