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About alanshort1
08-18-2017
alanshort1
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Member since
11-13-2008
13
Posts
5
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Thanks, this worked for me.
Created by
alanshort1
in
Unified Communications Infrastructure
06-18-2015
06-18-2015
Thanks, this worked for me. Alan
Factory Reset 8841
Created by
alanshort1
in
IP Telephony and Phones
06-18-2015
06-18-2015
Is there a way to factory reset the 8841 phone? The procedure for our 79xx phones is to hold the # w...
Unity Connection aging policies
Created by
alanshort1
in
Unified Communications Infrastructure
05-11-2015
05-11-2015
Is there a way to find user mailboxes that are using a specific aging policy? Either a lookup or a r...
mpence111, Were you able to
Created by
alanshort1
in
Contact Center
12-02-2014
12-02-2014
mpence111, Were you able to resolve your issue with the 9951 phone? We are moving from 7961 phones t...
UCCX Supervisor Desktop Email Login/Logout
Created by
alanshort1
in
Contact Center
08-05-2014
08-05-2014
Where would one set up Agent Email Ready/NotReady buttons for the Supervisor Desktop? I have the Age...
Cursor behavior in CAD - UCCX
Created by
alanshort1
in
Contact Center
02-26-2014
02-26-2014
I did not find a resolution for this. I've had to tell my agents that this is the way it is. So far,...
Re: Cursor behavior in CAD - UCCX
Created by
alanshort1
in
Contact Center
01-06-2014
01-06-2014
Yes, CAD becomes the active window upon receiving the call. Unfortunately, my agents are used to wor...
Cursor behavior in CAD - UCCX
Created by
alanshort1
in
Contact Center
01-03-2014
01-03-2014
UCCX version 9.0.2.11001-24 Agent Desktop 9.0.2.1063We recently upgraded from version 5.0 to the new...
How can I list forwarded extensions in UCM 6.1?
Created by
alanshort1
in
IP Telephony and Phones
06-24-2011
06-24-2011
Thanks Rob!I'll try the export function. That should do it.FWIW, I did try a forum search, but I don...
How can I list forwarded extensions in UCM 6.1?
Created by
alanshort1
in
IP Telephony and Phones
06-24-2011
06-24-2011
I have the need to list all extensions that are currently call-forwarded. Is this possible within Ca...
Re: Unity message notification
Created by
alanshort1
in
IP Telephony and Phones
07-21-2009
07-21-2009
Thanks Adam, that helped tremendously.While I wasn't sure how to run the query you mentioned, it did...
Unity message notification
Created by
alanshort1
in
IP Telephony and Phones
07-20-2009
07-20-2009
I need help stopping a notification page from Unity. Somewhere, my phone has been set up to get a pa...
ATA 186 Conf calls
Created by
alanshort1
in
Voice over IP
12-03-2008
12-03-2008
I'm trying to set up an ATA 186 so that we can integrate it with our Polycom VCS. The ATA is set up ...
Public Statistics
Date Registered
11-13-2008
12:16 PM
Date Last Visited
08-18-2017
03:55 AM
Total Messages Posted
13
Total Helpful Votes Received
5
Helpful Votes From
User
Helpful Count
shane.orr
5
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