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- About shane.orr
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Member since
05-24-2006
394
Posts
159
Helpful
15
Solutions
Created by
shane.orr
in Unified Computing System Discussions
in Unified Computing System Discussions
09-16-2016
03:22 PM
09-16-2016
03:22 PM
Did you ever find the answer to this?
... View more
04-14-2016
07:35 AM
Did you find a fix for this?
I also have 7821 phones and see similar issues on occasion.
... View more
03-10-2015
09:43 AM
I absolutely agree with Aaron's statement that ALL route patterns need to have the 'provide outside dial tone' checked on all applicable route patterns. I would also like to note that any dial plan overlap with those route patterns would also cause delay in secondary dial tone. For example if you dial 9 to get out and a dial-able extension gets added accidentally to a phone that also starts with a 9, that could cause similar issues. So after checking route patterns first and if all that looks correct, I recommend Call Routing -> Route Plan Report, to search for ALL numbers that start with your outside access code.
... View more
03-05-2015
05:00 PM
I don't have an answer for you but would like to add a note. I was initially configuring and troubleshooting some things on a HA cube pair recently. I was using external DNS for some dial-peer session target lookup and noticed the non-active CUBE could not lookup DNS. When the non-active CUBE became active it could all of a sudden resolve DNS. So I am speculating that something to do with the HA configuration is disallowing communication or bindings preventing routing to the rest of the network from the non-active CUBE. I ended up putting local host records on the router to make me feel better. I am guessing whatever is causing that might be related to the reason your SCCP is loosing registration on the non-active CUBE. Jaime says what you are trying to do is not supported anyway. I would like a a little clarification on that but what I believe to be supported is if you need transcoding or mtp resources for this CUBE only (Not registered to UCM) then LTI is a good option. http://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unified-border-element/115018-configure-cube-lti.html Hope any of this helps. I am really commenting so I can track any updates to this thread. :)
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Created by
shane.orr
in Collaboration, Voice and Video Documents
in Collaboration, Voice and Video Documents
12-12-2014
05:49 AM
12-12-2014
05:49 AM
Thank you sir. Was as the fix for you to upgrade from 9.1(2)SU1 to SU2+ ?
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Created by
shane.orr
in Collaboration, Voice and Video Documents
in Collaboration, Voice and Video Documents
12-10-2014
08:39 AM
12-10-2014
08:39 AM
Also getting MTP recvonly 0.0.0.0 UCM Version 9.1.2.11900-12 I am using G.711 only MTP Router is software only, no physical DSP. Shutting down sccp does clear it up for a while but problem returns. Did your problem persist or any update to the case?
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02-25-2014
11:33 PM
Anyone have an update for this? I just upgraded to 9.x UCCX and now CAD is taking over the active window when a call comes in. This was not the case in the past utilizing one of the preferences and a certain window size.
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Created by
shane.orr
in Contact Center
in Contact Center
11-18-2013
09:07 AM
11-18-2013
09:07 AM
Very good, thanks for the input!
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Created by
shane.orr
in Contact Center
in Contact Center
11-08-2013
09:43 AM
11-08-2013
09:43 AM
Anyone have any advice on this subject? I was also wondering if different JRE Versions can be installed due to 3rd party application requirements.
... View more
Created by
shane.orr
in IP Telephony and Phones
in IP Telephony and Phones
08-13-2013
07:58 AM
08-13-2013
07:58 AM
I would try ciscouccx.refresh_upgrade_v1.2.cop.sgn Description: ciscouccx.refresh_upgrade_v1.2.cop.sgn - Used for upgrades from Unified CCX 8.x to Unified CCX 9.0(2) Release: 9.0(2) Release Date: 04/Jan/2013 File Name: ciscouccx.refresh_upgrade_v1.2.cop.sgn Size: 42.10 MB (44140305 bytes) MD5 Checksum: 56617505a7899ccab5864a42b9845974 Downloads Home Products Voice and Unified Communications Customer Collaboration Cisco Unified Contact Center Products Cisco Unified Contact Center Express Cisco Unified Contact Center Express 9.0(2) Customer Response Solution Software-9.0(2)
... View more
08-13-2013
04:06 AM
Can you provide the Dialed Number Analysis accessible through serviceability. Make sure you select the Calling Search Space when doing the analysis. https:// /dna Might need to start the service. This will at least give us a clue on what is going on to make sure you are hitting the route pattern you expect.
... View more
Created by
shane.orr
in IP Telephony and Phones
in IP Telephony and Phones
08-13-2013
03:46 AM
08-13-2013
03:46 AM
Is this a physical DVD or mounting the ISO through ESXi? If it is a physical DVD did you extract the .ISO to the DVD (Burn Image)? If you just did a straight data copy of the .ISO to the DVD, I do not believe that will work. You should also be able to SFTP the .ISO however. This all under the assumption the md5 hash checks out.
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03-26-2013
08:10 AM
It fails even calling Live Record Direct, conferencing not the issue. As a follow up, this is happening only on mailboxes where users are calling from an extension that is listed as an alternate extensions.
... View more
03-24-2013
10:09 AM
UCM 9.1.1.11003-1 Unity Connection 9.1.1ES9.11003-9 UCM - CUC, SIP Trunk Configuration I am getting reports that some users cannot dial Unity Connection Live Record. It disconnects them. I have not narrowed it down to specific phone models, firmware, extensions with mailboxes, etc… but will continue to gather information. I was wondering if anyone knew of any issues with Live Record accepting calls, perhaps a maximum number of sessions or caveats in this version of UCM/CUC?
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Labels:
Created by
shane.orr
in Unified Computing System Discussions
09-16-2016
09-16-2016
Did you ever find the answer to this?
03-10-2015
I absolutely agree with Aaron's statement that ALL route patterns need
to have the 'provide outside ...
03-05-2015
I don't have an answer for you but would like to add a note. I was
initially configuring and trouble...
Created by
shane.orr
in Collaboration, Voice and Video Documents
12-12-2014
12-12-2014
Thank you sir. Was as the fix for you to upgrade from 9.1(2)SU1 to SU2+
?
Created by
shane.orr
in Collaboration, Voice and Video Documents
12-10-2014
12-10-2014
Also getting MTP recvonly 0.0.0.0UCM Version 9.1.2.11900-12I am using
G.711 onlyMTP Router is softwa...
02-25-2014
Anyone have an update for this? I just upgraded to 9.x UCCX and now CAD
is taking over the active wi...
Created by
shane.orr
in Collaboration Applications
01-21-2014
01-21-2014
Anyone ever get a fix for this? I pretty much have the exact same
versions and issue.
11-08-2013
Anyone have any advice on this subject? I was also wondering if
different JRE Versions can be instal...
10-14-2013
Current:Unity 7.0(2) (Windows)Exchange 2007AD 2008 R2I plan on migrating
to Unity Connection 9.x soo...
Created by
shane.orr
in IP Telephony and Phones
08-13-2013
08-13-2013
I would try
ciscouccx.refresh_upgrade_v1.2.cop.sgnDescription:ciscouccx.refresh_upgrade_v1.2.cop.sgn...
08-13-2013
Can you provide the Dialed Number Analysis accessible through
serviceability. Make sure you select t...
Created by
shane.orr
in IP Telephony and Phones
08-13-2013
08-13-2013
Is this a physical DVD or mounting the ISO through ESXi?If it is a
physical DVD did you extract the ...
Public Statistics
| Date Registered | 05-24-2006 11:40 AM |
| Date Last Visited | 08-08-2018 12:02 AM |
| Total Messages Posted | 394 |
| Total Helpful Votes Received | 159 |
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