@aniket-raut - if you have the device with you and can factory reset it - I can provide a 16 digit code to register it to control hub so it upgrades automatically and then once it's upgraded you can factory reset again and register to M-TAC only and ...
So the build you have is a build that was most likely downloaded from CCO, see snippet below.
Cross-View was launched with 11.14.2.3 but this is a cloud build. Cross-View for on-premises releases will need a later release than the one you have.RoomOS...
11.14 is really old and I think there was a bug with it - upgrade to the current stable on 11.22 and test again. Before you upgrade, are you able to see 2 x PTZ Cameras and 1 x Quad Cam when you access "Camera" on the Nav?Also, si the device reg. to ...
