About pescla

pescla · 01-12-2026

Running UCCX 12.5, i need to edit a report definition to include a new value in it. The definition is based on a Stored Procedure created by another service provider. I managed to connect to the Informix DB, so far so good. But how do i know where to...

pescla · 12-05-2025

I have had issues with my Editor on the customers environment (after Upgrade to SU3 ES7, live debug / server connection from the editor no longer worked), so i thought to use the editor on my device in offline mode to continue. But now im quite sho...

pescla · 11-21-2025

Im trying to build a WhatsApp Flow and i got it to somehow work, but im struggling to understand and properly debug it. For some reason, the debug is telling me that the Queue Task node fails because "status : 4002 , desc : value is mandatory , n...

pescla · 09-30-2025

Can someone clarify further on this, i ran into this error when uploading a script after changing something on it. I think this is a new thing in 15.0 - what can i do to find what exactly it is complaining about? The script is fairly large (130kB) so...

pescla · 08-21-2025

Im wondering if this is a feature that is possibly even planned already since this is already a thing in Webex Contact Centers Business Hour Planing. Right now you can add up to 40 individual dates in UCCX, which doesnt allow for scenarios like schoo...

pescla · 01-12-2026

Found the solution from there, the procedures are stored in the "sysprocedures" table with column "owner" being uccxhruser

pescla · 01-08-2026

regarding this error message, no - i just had to get the editor working on the environment where the script was created, i have no idea why the script did not like being opened in another environment. new scripts were no problem

pescla · 12-05-2025

I tested with some other scripts from the customers environment and it fails to load on almost all of them except the very old ones. Maybe its got something to do with Enterprise Variables, is it not possible to load scripts with those in offline mod...

pescla · 11-24-2025

Well, the debugger as far as i understand doesnt really show whats happening on the WxCC side - it shows the message coming in, then accepted by the Resolve node, then - since for some reason the conversationID is empty - i send it to a Search Conver...

pescla · 11-23-2025

It worked initially, but only until i tested what happens when a chat times out of the queue, causing it to be stuck "In Queue" on Engages side, with seemingly no way to remove it from there. Yes, i guess i would need to put a close task node or some...

Member Since	‎02-26-2020 01:19 AM
Date Last Visited	‎01-16-2026 10:07 AM
Posts	128
Total Helpful Votes Received	87

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How to find the location of a UCCX Stored Procedure?

Cisco UCCX Editor - Failed to load Script, unexpected Block Data

Webex Connect - Where does ConversationId come from?

UCCX 15 - "Malicious content detected in file. Please try again."

Holiday Ranges in UCCX Calendar?

Re: How to find the location of a UCCX Stored Procedure?

Re: Cisco UCCX Editor - Failed to load Script, unexpected Block Data

Re: Cisco UCCX Editor - Failed to load Script, unexpected Block Data

Re: Webex Connect - Where does ConversationId come from?

Re: Webex Connect - Where does ConversationId come from?