I am finding this post after many years, I don't know if you figured this one out or not. But the answer below: This is a limitation of this set up:   Mobile Voice Access gets configured in hairpin mode. (When Mobile Voice Access that is configured in hairpin mode is used, users who are calling the system do not get identified automatically by their caller ID. Instead, users must manually enter their remote destination number prior to entering their PIN number.)   http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/10_0_1/ccmfeat/CUCM_BK_F3AC1C0F_00_cucm-features-services-guide-100/CUCM_BK_F3AC1C0F_00_cucm-features-services-guide-100_chapter_0110111.pdf   ... View more

Hi Richard, With this process the device defaults never change. The only way the will change is if you use cop file installation. We have done this many times and if you upload files and tftp no changes are going to be done after you reset TFTP. If that is happening to you the RCA should be something different and I will suggest opening a TAC case. Hope that helps. Antonio Taylor ... View more

Hola Luis,   Mi analisis a continuacion:   Received:  INVITE sip:9952551726@10.110.21.25:5060 SIP/2.0 Via: SIP/2.0/UDP 10.110.21.23:5060;branch=z9hG4bK15a759199ad From: "ANDRES SOBERON" <sip:93003@10.110.21.23>;tag=665~766b8358-7b5f-4c58-a6c7-c2848c35beb5-33428216 To: <sip:9952551726@10.110.21.25> Date: Wed, 10 Dec 2014 20:48:04 GMT Call-ID: d5055f80-4881b184-ab-17156e0a@10.110.21.23 User-Agent: Cisco-CUCM9.1 SIP/2.0 100 Trying Via: SIP/2.0/UDP 10.110.21.23:5060;branch=z9hG4bK15a759199ad From: "ANDRES SOBERON" <sip:93003@10.110.21.23>;tag=665~766b8358-7b5f-4c58-a6c7-c2848c35beb5-33428216 To: <sip:9952551726@10.110.21.25> Date: Wed, 10 Dec 2014 20:46:13 GMT Call-ID: d5055f80-4881b184-ab-17156e0a@10.110.21.23 Sent:  SIP/2.0 183 Session Progress Via: SIP/2.0/UDP 10.110.21.23:5060;branch=z9hG4bK15a759199ad From: "ANDRES SOBERON" <sip:93003@10.110.21.23>;tag=665~766b8358-7b5f-4c58-a6c7-c2848c35beb5-33428216 To: <sip:9952551726@10.110.21.25>;tag=F1654-687 Date: Wed, 10 Dec 2014 20:46:13 GMT Call-ID: d5055f80-4881b184-ab-17156e0a@10.110.21.23 SIP/2.0 200 OK Via: SIP/2.0/UDP 10.110.21.23:5060;branch=z9hG4bK15a759199ad From: "ANDRES SOBERON" <sip:93003@10.110.21.23>;tag=665~766b8358-7b5f-4c58-a6c7-c2848c35beb5-33428216 To: <sip:9952551726@10.110.21.25>;tag=F1654-687 Date: Wed, 10 Dec 2014 20:46:13 GMT Call-ID: d5055f80-4881b184-ab-17156e0a@10.110.21.23 SIP/2.0 200 OK Via: SIP/2.0/UDP 10.110.21.23:5060;branch=z9hG4bK15a759199ad From: "ANDRES SOBERON" <sip:93003@10.110.21.23>;tag=665~766b8358-7b5f-4c58-a6c7-c2848c35beb5-33428216 To: <sip:9952551726@10.110.21.25>;tag=F1654-687 Date: Wed, 10 Dec 2014 20:46:13 GMT Call-ID: d5055f80-4881b184-ab-17156e0a@10.110.21.23 SIP/2.0 200 OK Via: SIP/2.0/UDP 10.110.21.23:5060;branch=z9hG4bK15a759199ad From: "ANDRES SOBERON" <sip:93003@10.110.21.23>;tag=665~766b8358-7b5f-4c58-a6c7-c2848c35beb5-33428216 To: <sip:9952551726@10.110.21.25>;tag=F1654-687 Date: Wed, 10 Dec 2014 20:46:13 GMT Call-ID: d5055f80-4881b184-ab-17156e0a@10.110.21.23 SIP/2.0 200 OK Via: SIP/2.0/UDP 10.110.21.23:5060;branch=z9hG4bK15a759199ad From: "ANDRES SOBERON" <sip:93003@10.110.21.23>;tag=665~766b8358-7b5f-4c58-a6c7-c2848c35beb5-33428216 To: <sip:9952551726@10.110.21.25>;tag=F1654-687 Date: Wed, 10 Dec 2014 20:46:13 GMT Call-ID: d5055f80-4881b184-ab-17156e0a@10.110.21.23 SIP/2.0 200 OK Via: SIP/2.0/UDP 10.110.21.23:5060;branch=z9hG4bK15a759199ad From: "ANDRES SOBERON" <sip:93003@10.110.21.23>;tag=665~766b8358-7b5f-4c58-a6c7-c2848c35beb5-33428216 To: <sip:9952551726@10.110.21.25>;tag=F1654-687 Date: Wed, 10 Dec 2014 20:46:13 GMT Call-ID: d5055f80-4881b184-ab-17156e0a@10.110.21.23 Sent:  SIP/2.0 200 OK Via: SIP/2.0/UDP 10.110.21.23:5060;branch=z9hG4bK15a759199ad From: "ANDRES SOBERON" <sip:93003@10.110.21.23>;tag=665~766b8358-7b5f-4c58-a6c7-c2848c35beb5-33428216 To: <sip:9952551726@10.110.21.25>;tag=F1654-687 Date: Wed, 10 Dec 2014 20:46:13 GMT Call-ID: d5055f80-4881b184-ab-17156e0a@10.110.21.23 Sent:  SIP/2.0 200 OK From: "ANDRES SOBERON" <sip:93003@10.110.21.23>;tag=665~766b8358-7b5f-4c58-a6c7-c2848c35beb5-33428216 To: <sip:9952551726@10.110.21.25>;tag=F1654-687 Date: Wed, 10 Dec 2014 20:46:13 GMT Call-ID: d5055f80-4881b184-ab-17156e0a@10.110.21.23 Content-Type: application/sdp c=IN IP4 189.202.232.5 c=IN IP4 189.202.232.5 a=rtpmap:8 PCMA/8000 a=rtpmap:101 telephone-event/8000 a=fmtp:101 0-15 a=ptime:20 EL CUCM no contesta por eso el GW desconecta la llamada flata un ACK de CUCM. Yo recomendaria habilitar 1XX REL en el SIP profile del trunk del CUCM me parece haber visto esto varias veces. O postee los CM traces  BYE sip:93003@10.110.21.23:5060 SIP/2.0 Via: SIP/2.0/UDP 189.202.232.5:5060;branch=z9hG4bK2513A7 From: <sip:9952551726@10.110.21.25>;tag=F1654-687 To: "ANDRES SOBERON" <sip:93003@10.110.21.23>;tag=665~766b8358-7b5f-4c58-a6c7-c2848c35beb5-33428216 Call-ID: d5055f80-4881b184-ab-17156e0a@10.110.21.23 Reason: Q.850;cause=86 Sent:  BYE sip:93003@10.110.21.23:5060 SIP/2.0 Via: SIP/2.0/UDP 189.202.232.5:5060;branch=z9hG4bK2513A7 From: <sip:9952551726@10.110.21.25>;tag=F1654-687 To: "ANDRES SOBERON" <sip:93003@10.110.21.23>;tag=665~766b8358-7b5f-4c58-a6c7-c2848c35beb5-33428216 Date: Wed, 10 Dec 2014 20:46:13 GMT Call-ID: d5055f80-4881b184-ab-17156e0a@10.110.21.23 Reason: Q.850;cause=86   Espero sea ayuda.   Tony ... View more

Hola Yesenia,   Cisco ofrece una integracion para lograr vigilancia por IP que funciona basicamente ingresando a una interfaz grafica para ver los videos.   Mas informacion de como se implementa aca:   http://www.cisco.com/c/en/us/td/docs/solutions/Enterprise/Video/ipvideosurvover.html   En cuanto a lo de la certificacion no una especifica para vigilancia, talvez te pueda interesar. CCNA Video que hable sobre todos los equipos que trabajan con video en la infraestructura de colaboracion de Cisco.   Espero sea de ayuda.   Tony ... View more

Hola Ernesto,   En teoria el CUCM puede mandar informacion de SNMP de los telefonos segun el SRND, pero no se que tan detallada sea la infromacion que se busca.   http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/service/9_0/rtmt/CUCM_BK_CCC892E7_00_cucm-managed-services-guide-90/CUCM_BK_CCC892E7_00_cucm-manager-managed-services-guide_chapter_0100.html#CUCM_RF_S0524BE1_00   Espero sea de ayuda.   Tony ... View more

Mahesh,   You need the device pack for your CUCM to install 9.3   For Cisco Unified CallManager 4.2 and earlier, these device packs are required. For Cisco Unified CallManager 4.3 and  Cisco Unified Communications Manager 6.0 and later, you must run the device pack and reboot the Cisco Unified Communications Manager server. http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/7900_series/firmware/9_3_1SR1/release_notes/P790_BK_R4E1E768_00_rn-9_3_1_sr1-7900-series/P790_BK_R4E1E768_00_rn-9_3_1_sr1-7900-series_chapter_00.html#CUIP_TK_IAB2C564_00   HTH   ... View more

From the CUCM perspective the calls are routed to VM if the voicemail profile is configured. With that been said i wil say the calls will go to voicemail if the VMprofile is configured regardless of the gateway that received the call. The only workaround will be to create a call handler in Unity that pick up the calls you need to disconnect and use the option to hung up call. Hope that give an idea Sent from Cisco Technical Support Android App ... View more

Jabber does not support Galaxy note neither. I think support only some types of phones and OS system version Sent from Cisco Technical Support Android App ... View more

Let me see if I got this right, you need to avoid one type of calls go to voicemail qnd others not. Based on the incoming sip trunk? Sent from Cisco Technical Support Android App ... View more

I dont see a problem.here. It seems to be more a missconfiguration there. The CDR are being purged because of the disk space of CDR or the amount of days parameter in CDR. Sent from Cisco Technical Support Android App ... View more

Have you tried deleting the ITL file of the phones? There is a 3rd party software that can help if that clear your issue. Sent from Cisco Technical Support Android App ... View more

Ip phones are not trusting the IP sent in the configuration. Try to delete ITL file of the phone that should make the phone trust the IP or hostname. Hope it helps ... View more

Did you check if the device presence css can monitor those devices? ... View more