How exactly am I supposed to use the Google Play Store with Kindle?  Do you have any instructions for setting up VSOM Mobile on a Kindle Fire?

I have having a few strange issues on my site.  I am using this card reader, and it is working fine with our technician badges, but will not work with the customer provided badges (door decode failure).  The real kicker here, is the customer already ...

Hello, we recently purchased a new 2900 PTZ camera, but the 2 serial numbers on the box, and the serial number that comes up in the web application are not valid (says the TAC Operator).  The reason this is a problem is because I need assistance with...

I have a customer that wants to have read in and read out for a person 7-5pm, but we noticed they cannot leave past 5pm without causing a forced open alarm.  How can we still allow them to leave, even outside of their access time?I did set this up:Gl...

It seems that you can only set a door to be closed by default and not locked.  Because of this, you can never have a monitored door show as a forced open.  If anyone knows a way to make doors with just door contacts show up as forced open, that would...