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I have having a few strange issues on my site. I am using this card reader, and it is working fine with our technician badges, but will not work with the customer provided badges (door decode failure). The real kicker here, is the customer already ...
Hello, we recently purchased a new 2900 PTZ camera, but the 2 serial numbers on the box, and the serial number that comes up in the web application are not valid (says the TAC Operator). The reason this is a problem is because I need assistance with...
I have a customer that wants to have read in and read out for a person 7-5pm, but we noticed they cannot leave past 5pm without causing a forced open alarm. How can we still allow them to leave, even outside of their access time?I did set this up:Gl...
It seems that you can only set a door to be closed by default and not locked. Because of this, you can never have a monitored door show as a forced open. If anyone knows a way to make doors with just door contacts show up as forced open, that would...
I am working in an environment where they hope to place two WAP4410Ns in an auditorium. If using both of these as autonomous APs, should I expect any issues (disconnects)?
The only way I could think of is to:1. Setup a single door, lets call this door "Lockers." Setup an access policy for all people with access to a locker, to grant them access to the door. However, the template for this door will only have a reader ...
If you have Cisco cameras, you should be able to email clips through the camera interface. Just log on to a camera, and take a look at the available applications. There is an area to send clips via email through events (motion detection, inputs, et...