Hello, Could you please share the running configuration from both UC560 and CUE module. Command would be : show run from the CLI of both UC560 and CUE. Once I have them, I will let you know the details. Sincerely, Shubhamoy

Hello Calallaro, You can check this document: http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/csbpipp/ip_phones/user/guide/50X_sip_user_guide_source/500_SIP_user.pdf Page 62 has some numbers to dial to reset. You can select the correct optio...

Hello Rick, Hope you are doing good. I read the entire forum and understood your concern. Now, just to address your problem, lets try few steps. Let me know if that's feasible for you. Action Plan: 1. Take backup of UC540 device using CCA. Now backu...

Hello, About Choosing Headsets and Handsets for Cisco IP CommunicatorEven though internal testing of third-party headsets and handsets for IP Communicator has been performed, Cisco does not certify or support products from headset and handset vendor...