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Having issues with outbound calls made from Finesse. It happens randomly, not every time. When it does happen, the call is often "locked", and the user has to log out of Webex to disconnect, and they will also sometimes get kicked out of Finesse at t...
I use Cisco Webex for phone services and when I receive a call from an external phone number it only rings in my headset and not my laptop but Internal calls it rings on both headset and laptop. The ringer and Alert option is set to ring on all devi...
Must of my users work from home and use ASA5505 to connect back to head office. We have one user where the ISP had to change the static IP. I updated it on the ASA and everything started working except now the desk phone and his IP comm wont regist...
I am running Jabber 10.6.3 but the only file I see in in history folder is a DB file that I have to open using SQL Lite. Is there something that has to be setup so I can view it in HTML format