Hi,We have a fairly granular set of user groups/roles for our administration so that we can give access to various levels of tech's. Under 4.x device association was allowed under MLA privilege phone / user administration - I can't seem to find a use...

Hi,Is there a way to use an SSL certificate other than the self-signed one for ccmuser/ccmadmin pages.I have done this under 4.x and IIS to provide users with a more memorable site name than https://serverxyx/ccmuser (e.g. https://euro.ipt.local/ccmu...

Scenario is this:ip phone -CFNA-> ip phone -CFNA-> (QSIG/6608E1) to Mitel PBX -> to Octel Voicemailip phone will call voicemail correctlyip phone when CFNA to another phone calls voicemail, but does go to the correct VM box (goes to open tree).Any id...

Help!I have an Octel voicemail system integrated with our call manager cluster (which works fine) which is to be connected to a 2nd Call Manager cluster which will continue to use the Octel for voicemail. I have the call routing correct such that the...

Hi,We are looking at ways of moving calls around through our callmanager cluster estate - multiple clusters, connected via PSTN rather than WAN. We therefore need to route to an agents full DDI if they are located on a different cluster to the initia...