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Hi,We have a fairly granular set of user groups/roles for our administration so that we can give access to various levels of tech's. Under 4.x device association was allowed under MLA privilege phone / user administration - I can't seem to find a use...
Hi,Is there a way to use an SSL certificate other than the self-signed one for ccmuser/ccmadmin pages.I have done this under 4.x and IIS to provide users with a more memorable site name than https://serverxyx/ccmuser (e.g. https://euro.ipt.local/ccmu...
Scenario is this:ip phone -CFNA-> ip phone -CFNA-> (QSIG/6608E1) to Mitel PBX -> to Octel Voicemailip phone will call voicemail correctlyip phone when CFNA to another phone calls voicemail, but does go to the correct VM box (goes to open tree).Any id...
Help!I have an Octel voicemail system integrated with our call manager cluster (which works fine) which is to be connected to a 2nd Call Manager cluster which will continue to use the Octel for voicemail. I have the call routing correct such that the...
Hi,We are looking at ways of moving calls around through our callmanager cluster estate - multiple clusters, connected via PSTN rather than WAN. We therefore need to route to an agents full DDI if they are located on a different cluster to the initia...
Brent,Unfortunately it is not possible with UCM 6.1. I believe there is a feature request open with Cisco for this functionality. I am unsure as to whether it is available in UCM 7, as I am yet to get a hold of a copy.Sorry I can't be more helpful.Re...
Smart person here in the office worked it out (not me!)MWI uses the QualifiedCalledPartyNumber whereas the second cluster wasn't translating this number for MWI. This now appears to be working over an ICT (with QSIG tunnelling).Thanks,Mark.
Riccardo,Thanks for that. Its good to know that people are using them, so we wont be pioneers. I found a smattering of documentation in the 7.1.3 release notes and combined with the details in the AW help file (the piece in the PG section on migratin...
