About dchumbley

dchumbley · 08-11-2020

Hey Gerry - wondering if you ever found an answer to this: In Summary - is there a undocumented agen...

dchumbley · 08-05-2020

This is a PCCE/Finesse 12.0 environment and with the stock gadgets agents are unable to see how many...

dchumbley · 06-29-2020

In a PCCE/ECE 12.0.1 environment the agents are unable to transfer chats to another agent. They can ...

dchumbley · 06-03-2020

Are you using a CA signed of self-signed for the CVP Reporting server? I had the same issue when usi...

dchumbley · 04-20-2020

So if you want to use Quick Responses and Quick Links for Chat in ECE 12.0 you need to buy eGain Sol...

dchumbley · 01-20-2020

Does 12.0 ECE support installing SQL 2017 and running it in 2016 Compatibility mode?

dchumbley · 08-06-2019

Hi Ram, The readme for Finesse_12.0.1_VOS12.0.1_vmv11_v1.3.ova states this: 3.0 Deployment Options50...

dchumbley · 06-24-2019

At the Tech Summit, Cisco stated only one large report, 25k row schedule could be scheduled at any t...

dchumbley · 04-15-2018

Where did you find the eval license at?

dchumbley · 02-06-2018

I have a cvp studio application that is using the Rest Client element. We are seeing frequent timeou...

dchumbley · 01-25-2018

Thanks Janine. We got it working finally as you mentioned with this: importPackage(com.audium.server...

dchumbley · 01-18-2018

Thanks Janine. Now I'm getting a different error when executing the Set Value element. I created the...

dchumbley · 01-18-2018

I should have added I'm trying to get the Email, and FirstName, LastName fields out of the reponse.A...

dchumbley · 01-18-2018

I'm using the REST Client node as well with the REST call set in the Endpoint URL however I'm not se...

dchumbley · 12-01-2016

I made a copy of a UCCX Stock Report Definition (CSQ Call Distribution Summary) to modify some forma...

Date Registered	‎02-04-2005 09:20 AM
Date Last Visited	‎01-22-2021 12:09 AM
Total Messages Posted	133
Total Helpful Votes Received	48

Re: Finesse filterId's for CUIC report