Good afternoon,My API calls to apix.cisco.com are failing, is there an issue with it? I am able to get my token but not able to make the actual API call. This had worked previously, my applications are active and my key is valid. Thank you,Leonard
Good morning,My manager is trying to register for access to the SNTC portal but is having issues. I believe I have all relevant information - CCOID, email, contract number, serial number - but who can help us with this?Thank you,Leonard
Good morning, I have been trying to register for an SNTC account, but when I try to verify with a serial and contract number, I keep getting the following message:We encountered an error while processing your request. Please refresh this page or try ...
Hi,I am having a problem with a remote 871 router, periodically it goes down for some unknown reason. There is nobody on site with technical experience that can troubleshoot it once the site drops. Below is a section of the router log with entries ...
Hi,I just purchased one of each of the above, both with 1ea WIC 1DSU-T1, and would like to connect them directly to each other in a lab scenario. Do I need to have an RJ48 cable or will an RJ45 work? I have them connected now, but they are not seei...
Good morning,This is no longer an issue. I don't know whose end if was on but it started working later in the day. The URL is https://apix.cisco.com/cs/api/v1/contracts/contract-details and I am a customer, so I am curious why I have access level 1...
Just out of curiosity, did you create/schedule a Data Collection Profile? I believe that is what allows the CSPC to upload to the portal. It's under Settings/Manage Data Collection Profiles
Good afternoon,I believe this is working now, last I talked to him he was able to login but could not see anything and that may have been due to the fact that it was not complete. But since I have not heard anything since then and probably will not ...
After a meeting with our Cisco rep and a couple of other Cisco employees with familiarity of the SNTC/CSPC environments, it was suggested that we shutdown the VM and let it sit for a few minutes, then restart it and not touch it for 30mins. That wor...
Should we assume since there hasn't been any response to this that Cisco provided the CLI as a feature, and even documented how to use it, but don't actually want people to use it?