Hello Team,                I have a few POE "CCTV and aruba APs" that their interfaces do down then up again in few 30 to 40 seconds with no human interaction.I check the device and I see it rebooted "because POE".I am trying to understand the actual...

Hello,      I have deployed a new CCX 15 and uploading my applications related files.whenever I try to create a test application and select my script I receive the error message attached."InstallWizard: Libgcrypt warning: missing initialization - ple...

Hello Team,               I have in my contact center "CCX 12.5" and its required to have few reports generated "Agent summary report" but I need to only count calls with minimum talk time.I have been thorugh the reporrts but found nothing allow me t...

Hello Team,  I have in my call center cisco ccx 15.I am asking about if my agent state was for example ready, and agent got disconnected from the server network disconnected or firewall blocking..etc".When will ccx detect agent state change and disco...

Hello Team,              I have deployed Expressway MRA in my network based on Exp v 15 and CUCM 15.We are using Webex for mobile "android or ipphone".Is there a way to integrate the CUCM corporate directory with the webex so we can seach through the...