Can somebody provide me costs analysis for UCCE and UCCX.I want to know that UCCE is much expansive, but how much I don't know?Can somebody provide me information , forexample , for 10 agents of callcenter with using UCCE and UCCXVery thanks!
I read in the TUC quick reference sheets that Administrator should maintain a current backup of the CallManager servers.What does this phrase meen? Does this meen that I should check DB replication and BARS options ? or something an other?Second ques...
I found on site Cisco Integrated Services Routers Intrusion Prevention System Module > Intrusion Prevention System (IPS) System Software > 7.0(1)E3 > IPS-AIM-K9-sys-1.1-a-7.0-1-E3.img >How I can use this module now in my working router??
As I know we can use TAPS with IVR for autoregistration phones by customer. Am I I right for this step? If so, I asked, can we create some solution for assigning needed parametres for autoregistration phones?
I am newbie with CUCM 5,6. Can I bind TAPS with IP address? Forexample IP phone with IP address 192.168.34.11 - Device Pool siteA,CSS_A, ip 192.168.35.25 - Device Pool SiteB, CSS_B