i have and issue with call forwarding. we have an office in Shanghai but dont have an ATA device in the office.   but do have a POTS line coming in and its connected to our FAX machine..  we dont want to give out the DN number associated with the POT...

i have an office in the UK and would like to be able to dial over our wan to a local number without toll charges. i set up a route list and a route pattern but when i dial the number i and getting a request for a job code which we have set up for all...

i have one Attendant console which doesnt show that a call is in progress when looking at the directory. has anyone experienced this? we are using call mgr 4.1 and the attendant console is ver. 1.4. any help is much appreciated. also tried a uninstal...

here is my problem. we have a cme/unity express router in a remote office. when we call (4 digit dial) a number the call traverses our WAN connection. if the called party doesnt pick up the call gets dropped. its supposed to go to voice mail. one qu...

when i dial my 866 number which is our MPE system i dont get the normal greeting. the greeting starts at a point which says "if you want to stay in the system press 1 to exit press #" if i press 1 then i get the option to select a meeting number. que...