I have something of a mystery.We had built 3 servers:2 model 7835 (CVP)/VXML) and 1 7825 (OpcConsole)running Server 2003 R2 SP2Over the weekend all three servers lost the ability to recognize the system icons such as "My Computer", Control Panels.. T...

Is it possible for a IPIVR to use SSL when conencting to a business system gateway for processing credit cards ? Let me add to this, usng the java method.

From the perspective of hard wired telephones the Cisco Emergency Responder is pretty cut and dry.How have you all handled portable wireless telephones like a 7921 ?  Right now in my CER they show up as unallocated. Since they can travel building to ...

I have two partitions on my call manager for corp and call center operation. Is there a way to add a route point to allow those in the Corp partition to call the call center partition phones ?This is something I have never had to deal with, inter-par...

I upgraded from ICM 7.2.3 to 7.2.7 and the only two reports that do not work now in WebView are the custom reports. These reports were set up way before I was here and I have hit a wall. When you run these two report the grey areas appear but no data...