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Try get access via Firefox (site downloading 1-2 min. approx.)FYI: Smart Net Total Care portal and Services (SNTC) APIs will be decommissioned on November 27, 2025SNTC Portal to CX Cloud Migration Notification
This problem has been going on for several days.As I understand, supporting team investigate the issue.Smart Net Total Care Operational and Maintenance StatusUPD:The SNTC Portal working again, but bring messages about important changes soon.
GUI upgrade not working (for me) from version 2.7. Also never been successfully upgrade via application shell (by admin).I using CLI root access for upgrading:manual download update from software.cisco.com./install.sh JeOS <jeos-update-file.zip>./ins...