Akash R. Bhame
Beginner
Beginner
Member since ‎07-18-2012
‎06-16-2021

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  • 23 Posts
  • 0 Solutions
  • 0 Helpful votes Given
  • 4 Helpful votes Received
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Hi All, We have configured outbound in predictive mode, now client has come with requirement where he wants CSQ name should get displayed on agent finesse desktop when agent gets reserved. By default it does not shows CSQ name in finesse agent deskt...
Hi,Need help.We have migrated clients UCCX 7.x to 11.5, after migration client started complaining  that they are not able to pool complete reports which has more then 8000 rows.After some findings we found it is 8000 rows is limitation of product UC...
HI,When we stop REAS service of master server calls are not going via slave REAS, we are able to see master and slave server in REAS management page https://REAS server IP:9990.when we access the slave server web portal we are not able to see configu...
Hi Guys,Need help to resolve the Supervisor Gadget issue.Issue: RME 10.6.1 version in finesse remote expert mobile supervisor tab not getting add and remove button to add /remove url, but url categories i am getting add/remove tab.RegardsAkash  
Hi,RME 10.6.1 versionFinesse 10.5.1 versionIn finesse remote expert mobile supervisor tab not getting add/remove tab to add url, but url categories i am getting add/remove tabs.Same issue observed in both IE and firefox.Tested web browser versions.1....
Community Statistics
Member Since ‎07-18-2012 04:55 AM
Date Last Visited ‎06-16-2021 12:04 AM
Posts 23
Total Helpful Votes Received 4
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