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Release r7.7 of the OnPlus Service provides a new WAN Connection State Monitor that allows you enable and disable OnPlus WAN connection monitoring and configure settings to control the sensitivity of the WAN up/down monitor.In prior releases of OnPlu...
Cisco OnPlus Market Trial / Beta Partners who have accounts on the Beta portal (www.onplusbeta.com) have the option of creating a new Partner Account on the production portal (www.cisco-onplus.com). They can then use previously deployed ON100 Network...
Update (10/31/2011): The ntop Packet Monitoring application is now available to both cisco-onplus.com and onplusbeta.com.ntop is a network traffic probe that shows network usage. For more information, visitwww.ntop.orgFor instructions on how to add a...
If Workflow Policies have been created by your Autotask administrator, you must ensure that additional fields (either standard Autotask fields or custom-created fields) that are marked as required are only required in the application, and not in the ...
When you first log in to the portal, you are presented with the Partner Account Overview page as shown below: Quick LinksAccount. This menu allows you to update your own personal account details - your name, address, email and so on.Support. The sup...
Hi Brandon,Since this is a Beta feature, the ntop application will only show up if your Partner Account is on our Beta site, onplusbeta.com.regards,Clare
Hi David,To answer your question, there are no plans to develop an end-customer user guide/quick reference for Office Manager. The online help for Office Manager is all that we provide for customer-facing documentation. As you probably know, the cus...
The instructions on how this should be set up are described in the application note on Integrating Autotask Service Desk Ticketing with the Cisco OnPlus portal. It's available here:http://www.cisco.com/en/US/docs/net_mgmt/other_net_mgmt/onplus/applic...
