I have a client who is looking into migrating from an analog telephony system to a VoIP system.  Right now they're trying to decide whether to go with ShoreTel or Cisco platform.  There are appx 250 users spread out over 12 locations.  SIP would be t...

I'm running into an issue with Unified Presence Server 7 and CUPC at a remote site.  The two sites are connected via PIX firewalls, one 515E (remote) and 525 (main).  Both run PIXOS 8.0.4.  The S2S VPN is working great, except there is an issue with ...

A couple questions regarding licensing for ASA and the UC Phone Proxy licenses.1.  If I purchase a block of 24 UC Phone Proxy licenses for the ASA 5510, am I able to add more in blocks of 24 as needed?2.  If/When we outgrow the ASA 5510 and move up t...

Hello, I'm working on setting up Mobile Voice Access and Mobile Connect.  Using h.323 hairpinning style.  For PSTN connectivity we're using SIP trunks.  MVA appears to be working as far as CUCM being able to  ring remote destination, the remote desti...