Good evening. From what you’ve described, I’d be more inclined to look at the AP placement and coverage pattern before replacing the Aruba with a Cisco. The difference between the two is unlikely to solve the underlying issue by itself. The fact that...

This sounds like the client session is not being cleared properly when switching SSIDs. Since deleting the client manually immediately fixes the issue, I’d check the WLC 9800 client session/state, VLAN assignment, and authentication/redirect policies...

Hi Gregory, for certification requirements, I’d recommend checking Cisco’s official documentation for the IW9167E and contacting Cisco Support or your Cisco representative. They should be able to confirm the applicable hazardous-area certifications a...

Thanks for sharing the update. The Docker image downloads, capacity alerts, dark mode, and improved scheduled report reliability are all useful enhancements. Nice set of improvements for Secure Access!

Since you’ve already tried the common troubleshooting steps, the error may be related to account provisioning. Try waiting a few hours and, if it persists, contact Cisco Support for further investigation.