Buy or Renew
Buy or Renew
MICHAEL CICCONE
Level 1
Level 1
Member since ‎12-14-2005
‎09-23-2024
Recent Badges
Awards

User Statistics

  • 97 Posts
  • 0 Solutions
  • 70 Helpful votes Given
  • 0 Helpful votes Received
Recent Badges
See all
First Discussion
70 Discussion Posts
40 Discussion Posts
40 Replies
5 Discussion Posts
50 Discussion Posts
30 Replies
30 Discussion Posts
60 Discussion Posts
80 Discussion Posts
Certifications
Webex Calling Administration Professional
Webex Calling Administration Professional
Webex Contact Center Expert
Cisco Certified Network Professional Collaboration (CCNP Collaboration)
Cisco Certified Network Professional Collaboration (CCNP Collaboration)
Cisco Certified Network Professional Collaboration (CCNP Collaboration)
Cisco Certified Network Professional Collaboration (CCNP Collaboration)
Cisco Certified Network Associate Collaboration (CCNA Collaboration)
Cisco Certified Network Associate Collaboration (CCNA Collaboration)
Cisco Certified Network Associate Collaboration (CCNA Collaboration)

User Activity

National Do Not Call List

06-20-2019
Hello All,Wondering what people use to ensure they are not calling numbers that are on the National Do Not Call List. For example, Employee Joe calls an outside number, the number would be checked against the National Do Not Call list.  If it is on t...

Remove Leading 9 from calls going to Cell from CUCM via SNR or forwarding.

09-08-2016
Hello all,I want to add a 9 to all inbound calls to Call Manager so the user can just hit redial to return the call.  I’ve created the following in the router and it works as design:Sample is for the Atlanta calling area:voice translation-rule 2rule ...

4 digit dialing in SRST mode when Extensions are 7 digits

05-16-2016
All of my extensions begin with 842 and are 7 digits.  When in normal operating mode I have a translation pattern in CM that allows internal dialing of just the last 4 digits.  When I'm SRST mode I want to allow the same 4 digit dialing between phon...

While in SRST (SIP Phones) it takes 12 seconds for a transfer to complete

05-10-2016
Hello all, looking for some help. When I'm in SRST Mode (all SIP Phones) it takes 12 seconds for the phone I want to transfer to to start ringing.  I press Transfer I get dial tone right away, I dial my extension then I have to wait 12 seconds before...

Dial-peer Preference question

05-10-2016
Hello All, I have 3 dial-peers all set with the preference command.  Even though dial-peer voice 8 is the highest number (Preference 9) it's always selected over the other two.  My goal of dial-peer 8 was to be used only during SRST mode, which it do...
View more
Community Statistics
Member Since ‎12-14-2005 02:56 PM
Date Last Visited ‎09-23-2024 06:19 AM
Posts 97