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HiI have Integrated my UCCX 8.0.1 SU2 to AQM 8.6.2.I just want to know how can an agent Start and Stop recording on demand.How we can integrate this feature in CAD software or CSD SoftwareWhat all steps need to perform on UCCX CUCM and AQM to run thi...
HiI have just Implemented 8.6.2 CUEAC integrated with CUCM only. Their is no LDAP and PresenceQ1 Is their any way in CUEAC client console to enable night Mode service?Q2 ia their any way i can put Mobile numbers for End Users with Internal Extension ...
HiI am facing an issue with webex with IE7 and IE8. When they join any webex session through IE8/IE7, webex works fine for sometime and than suddenly crashes. If we uninstall and reinstall ActiveX, it starts working fine for sometime and again crash ...
Hi,How we can check supervior logged in status, Like i want to check the condition for supervisor logged in particular CSQ.Do anyone can tell the method/Script How we can prepare or any one can share sample script for supervisor logged in status Chec...
Hiwe have two call managers cucm1 version 8.0.3 and cucm2 version 8.5 integrated with sip trunk.We have one CTMS registered through sip trunk with cucm 1 and one cuvc 3515 version 5.7( mcu and emp) registered through sip trunk to cucm1some of my vide...
Hi Amer Thanks a lot for your solution , I have just small query Will this Start and Stop Function stop and start recording on AQM server. AQM is integrated with UCCX so in AQM all calls get recorded for voce + Screen as well as Voice recording Onl...
Hi Jamie Thanks a lot for such a nice and descriptive answer. Just one quick question , how we can play the welcome greeting for every diffrent queue. if call comes to my Board Number and Board number is configured in CUEAC , than how we can play th...
Hi Jamie Thanks for your awesome answer, i am just looking for that only. I have just one more question.On system device management, we need to choose a reference Device Name over their and Inherit all the properties from their like CSS, DP, Call Ma...
Hi AmerThanks for the response.I tried again by just giving the END USER role but with no luck.After i enter the credetials it again gives the same error.Could you please share the steps you followed?or any other alternate method to run this app..
