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Need Help on UCCX Script

vaibhav-g
Level 1
Level 1

Hi,

How we can check supervior logged in status, Like i want to check the condition for supervisor logged in particular CSQ.

Do anyone can tell the method/Script How we can prepare or any one can share sample script for supervisor logged in status Check

Regards

Vaibhav Gupta

2 Replies 2

Aaron Harrison
VIP Alumni
VIP Alumni

Hi


Any supervisor is also an agent, but the system doesn't differentiate between agents that are supervisors, and normal agents. They're just agents if they are in a CSQ.


Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!

Hi

Thanks for your response

Could you suggest the function and condition if possible can you share any script .

Regards

Vaibhav Gupta