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I cannot find an answer to the following question on the Cisco website or in the documentation....In a multiple domain forest, if the AD plug-in is set with a search base of the top level Domain, will this search the sub domains for the corporate dir...
I have a request from a customer for the end-user, when calling the queue, to hear the agent phone ringing instead of on-hold music. Is this possible? (I understand the reasons for hearing on-hold music and have explained this to the customer) Tha...
I am writing a script that needs to pull data from the cra database (such as agent ext.) but when attempting to configure a DB Get, the Data Type comes up as unsupported? Is there a way to extract information stored in a nvarchar field? Can I chang...
Hi Jason,I logged a TAC case on this one....---"the service name is “_cuplogin” and that the record had been created in the “_tcp” folder on the DNS server"---I have not tested this as unfortunately it is pretty much useless as it stands today...---"...
Unfortunately if the SMTP Address of the Voicemail users are different to their Corporate Email Address, the Single Inbox user experience appears less than optimal. As the SMTP Address of the voicemail sender does not match their Active Directory re...
Here is the reason (fixed in 1.1.2.169 as listed above), reduced my configured dial-up and VPN connections to <10 and problem fixed (for me)...1.1.2.169 Release Notes:CSCse68958 SVC 1.1.1.164 crashes when the number of dial-up+VPN connection is >= ...
