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Hi,I would need help about how to go back a 7940 phone with MGCP firmware to be a 7940 skinny phone.I don't know the 'Unlock Config' password on the MGCP phone configuration and I have tried to set up the option 66 and 150 in DHCP, but it seems not t...
Hi,I have a problem adding a new IPIVR PIM in an IPCC deployment with an IPIVR working fine.My systems is made of two proggers. I have IPCC version 7.2(3). I have got a Generic PG with one CallManager PIM an another VRU PIM working fine.I have added ...
Hi,One of our customers is going to add three new CallManagers to the current three callmanager cluster. I have three IPIVRs, version 4.5.The customer is going to change the CTI Manager services to the new three CallManagers.How can I change the CTI ...
Hi,I am trying to use the ECC variables of the Outobound Option in IPCC Enterprise Script Editor.For example, if I try to set the PeripheralVariable1 to the ECC BAAcountNumber it doesn't work. In the agent desktop application the PeripheralVariable1 ...
Hi Pros,I have installed CallManager, 4.2, and the Active Directory plugin. All work fine, but I have a question:The plugin searchs users from the 'Users' container. Our customer has several users containers in different OUs in the Active Directory. ...
Hi,I think that you have available functions similar to left, right or mid, in the same way as in a conventional programming language.Take a look to it.Hope this helps,Juan Luis
Probably network problems if historical data was huge. I have one experience making this sync and I had to use a cross cable to set up the private network between proggers to get synchronization becuase it was no possible using the normal network.Reg...
Yes, the data will be replicated, though depending on the data volume can take more or less time, but historic and configuration data is replicated.Hope this helps,Juan Luis