Generating User Report in BAT We can use Cisco Bulk Administration Tool for generating User report with  User Name,ID,Associated Phone and Primary Extensions. Below are the steps  required in CM4.x and CM5../6.x/7.x. CM4.X Procedure On CCM server go under C:\CiscoWebs\BAT\Templates\BATFileTitles\Users, here  create a new file as "LessDetailUser.txt". This file's content would be: First Name^|^Last Name^|^User Id^|^MAC Address1^|^Telephone Number^|^MAC  Address2^~^ On CCMAdmin page, look under Application, if BAT is not listed here, you need to  install BAT plugin by going to CCMAdmin>Application>Install  Plugins>Cisco Unified CallManager Bulk Administration Tool. Launch BAT, using http:// <ip of CCM server>/BAT/BATMain.asp . Goto,  Configure>User>Export Users>Provide a File Name for the Exported  file>Select LessDetailUser in File Format Name> Click Generate.   4. Collect the file(s) from location, C:\BatFiles\Export\Users\ . There could be  more than one result file starting with the filename which you have provided in  step 3. CM5.X/6.X Procedure First make sure that "Cisco Bulk Provisioning Service" is activated and running.  You can check it under Cisco Unified CallManager Serviceability>Control  Center - Feature Services. Goto CCMAdmin page > Bulk Administration > Users > Generate User Report  > Do a blind search to find all users "where User ID begins with" blank >  Click Next. Under User Report Configuration, Provide a Filename for result file > Under  user fields, select the fields as per your requirement eg., FirstName,MiddleName,LastName,UserID,PrimaryExtension,TelephoneNumber,ControlledDevice. Provide a informative Job Description under Job Information, so that you can  identify this job from a list of scheduled jobs in Job Schedular. And select Run  Immediately and click submit. Now, goto CCMAdmin page > Bulk Administration > Job schedular > List  all the jobs (blind search) > Click on the Job Id of your Job(as per step 4),  it must be "completed". On this page under Job Result, last column "Report File Name" would give you the  link to the result file. ... View more

Here we would see how can we figure out the completion time of an upgrade of  IP Phone/s on CM 4.x. Once the upgrade of IP Phones is started on Cisco Callmanager 4.X it  would take time in order to complete the upgrade of all the ip phones within  the cluster. We can actually view the time when the upgrade on the particular phone would  finish from within SQL. Please follow the steps mentioned below for the  same: Start -> Programs -> SQL -> Enterprise Manager -> ccm0300  -> Device Table. It has a field called 'Upgrade Finish Time'. ... View more

  Introduction With Release 5.3, we can easily integrate the information that is stored on  our corporate directory server with our Cisco MeetingPlace system. By using LDAP  technology, Release 5.3 creates an all-inclusive meta-directory that combines  and synchronizes Microsoft Active Directory or Netscape/SunOne/iPlanet directory  information with Cisco MeetingPlace system information.     Benefits of Release 5.3 include the following: For new Cisco MeetingPlace enterprise systems, Release 5.3 eliminates the  need to manually create new profiles in the Cisco MeetingPlace system. For existing systems, Release 5.3 simplifies ongoing maintenance of user  information in the system. Name changes, additions, deletions, and changes in  status can be automatically propagated from your corporate directory to the  Cisco MeetingPlace system.     Release 5.3 supports the following directory servers: Microsoft Active Directory 2000 and 2003: Microsoft Active  Directory allows you to store, access, manipulate organizational information  about users and resources, and manage all elements of a networked environment,  such as computers, groups, users, policies, and other user-defined objects. Netscape/SunOne/iPlanet LDAP Directory Server Version 4 and Version  5: Netscape/SunOne/iPlanet is a general purpose LDAP directory that  stores, publishes, and centrally manages users and network resources. Cisco CallManager directory Synchronizations of user data from the  Cisco CallManager directory allow the Cisco MeetingPlace system to support IP  telephony users who are configured in Cisco CallManager.     Integration In order to integrate Cisco MeetingPlace server with Active Directory we need  to install/configure Cisco MeetingPlace Directory Services. We can follow the given url for complete Cisco MeetingPlace and AD  integration :   Installing Cisco MeetingPlace Directory Services  Release 5.3: http://www.cisco.com/en/US/docs/voice_ip_comm/meetingplace/5_4/directory_services/administration/guide/54dsag05.html   Configuring Cisco MeetingPlace Directory Services  Release 5.3: http://www.cisco.com/en/US/docs/voice_ip_comm/meetingplace/5_3/english/directory_services/system/managers/guide/ch4.html   Cisco MeetingPlace Directory Services Release 5.3  Implementation Steps and Checklist: http://www.cisco.com/en/US/docs/voice_ip_comm/meetingplace/5_3/english/directory_services/system/managers/guide/appD.html     Configuring the Web Server for Windows  Authentication   Before You Begin Complete the "Restricting NTFS Access in the MPWeb Folder" section.   Procedure Step 1 Sign in to Cisco Unified MeetingPlace Web Conferencing. Step 2 From the Welcome page, click Admin; then, Web  Server. Step 3 From the "View" section of the page, click the name of the web  server that you want to configure. Information about this web server populates  the "Edit" section of the page. Step 4 For Hostname, enter the hostname, IP address, or fully  qualified domain name (FQDN) of this web server.           Note If you use an IP address or FQDN, you will be prompted for your  Windows login information when you try to access Cisco Unified MeetingPlace Web  Conferencing even if           you are already logged on to your computer with your domain  Windows account. This is due to the way the Windows OS and IIS deal with Windows  authentication.For more           including two workarounds, see the  "Troubleshooting  Problems with Improper Functionality of Windows Authentication" section on page 5-18 . Step 5 For Trust Web Server Authentication, choose Yes. Step 6 Click Submit. Step 7 Restart the Cisco MeetingPlace Web Conferencing Service.   For instructions, see the "Restarting All Cisco Unified MeetingPlace  Web Conferencing Services" section on page 2-2 .     Related Documentation Administrator's Guide for Cisco Unified MeetingPlace Directory Services  Release 5.3         http://www.cisco.com/en/US/docs/voice_ip_comm/meetingplace/5_4/directory_services/administration/guide/ag.html Installation Planning Guide for Cisco Unified MeetingPlace Release  5.3         http://www.cisco.com/en/US/docs/voice_ip_comm/meetingplace/5_3/english/installation/planning/guide/53ipg.html ... View more

  Problem Description After installing Windows 2000/2003 Server on MCS-7825-H2 (may apply for other MCS as well) when server is restarted, we get Application Popup saying "At Least one service or driver failed during system startup. Use Event Viewer to examine the event log for details". But under System Event Log no warning/error is logged for Event Source: Service Control Manager giving any information regarding any service or driver failures. How To Fix The above error comes up if there is any USB Keyboard/Mouse attached to the MCS Server. In order to fix the above popup, please make sure there is no USB input device attached before the server boots up. Once the Windows is loaded i.e., login prompt comes up, you can attach the USB input device. The above popup doesn't comes up if we are using PS2 mouse/keyboard. Additional Information Similar bug CSCsd12127- "Install MCS OS on 2000.4.x and 2003.x.x with USB device attached fails" exist for Callmanager MCS Operaring System (eg., OS 2000.4.x,2003.x.x etc.). Description of this bug is below : Symptom: Customer installing new CCM, CER, CRS server on any MCS Server Supported in 2000.4.1, 2000.4.3, 2000.4.4 and 200.4.5, 2003.1.1, 2003.1.2 releases(MCS-7825-H1, MCS-7825-H2, MCS-7825-H3, MCS-7825-I1, MCS-7825-I2, MCS-7825-I3, MCS-7816-I1, MCS-7835-H1, MCS-7835-H2, MCS-7845-H1, MCS-7845-H2, MCS-7835-I1, MCS-7835-I2, MCS-7845-I1 and MCS-7845-I2) would fail during OS load with error could not format drive C or drive D.   Initially thought we were dealing with bad hardware since but CSCsb85373 did not apply (SATA Raid was enabled and BIOS was above the requirement).   However in the end the problem was that a USB device was plugged into server at time of load(USB devices should not be used, including a USB keyboard and USB mouse, on a server that does have PS2 input ports for Key board and Mouse example, MCS-7825-H2 server) .   Conditions: All MCS Servers Supported in 200.4.x and 2003.1.x USB device attached to server   Workaround: Remove USB device from server and reattempt load. Make sure that you are not also running into CSCsb85373.   Further Problem Description: Important to know that it was not important this was a CER install. Anyone using hardware MCS servers supported in 2000.4.x and 2003.1.x releases and having any type of USB device attached will likely see this issue. Another Similar bug is CSCdv46078 which is for SPE310. ... View more