About pfazio5210

pfazio5210 · 03-15-2021

All: We are currently developing a Gadget for Finesse 11.6 for Calabrio 11.5 to send a login command to Calabrio. Calabrio identifies the agent by the skill target ID, however I did not see that as a variable that I could use in the finesse.js file....

pfazio5210 · 06-07-2019

Does anyone know if the version of TSP (10.5.3.2) released with CUCM 10.5.2 SU8 in December is compatible with Windows Server 2016? I've seen the OS support matrix; however I didn't know the last time it was updated.

pfazio5210 · 06-15-2012

All:I haven't been able to get embedded tabs to show up in Jabber for windows with the following xml code:<?xml version="1.0" encoding="utf-8"?><config version="1.0"><Client><jabber-plugin-config><browser-plugin><page refresh="false" preload="true"><...

pfazio5210 · 03-15-2021

David: I'm relatively new to building gadgets, how did you end up getting that skill target ID from the AW DB into the gadget to populate the login URL? Thanks, Paul

pfazio5210 · 06-25-2012

All:As a follow up, the tabs consistently showed in my Jabber client for the 2 days following my last post; however this morning the tabs were missing again without any configuration changes.After exiting the client and signing back in, they were pr...

pfazio5210 · 06-21-2012

Maqsood:After my last reply I was able to have the tabs show up after exiting the client completely rather than signing out.The odd part was that later on that day I added icons to my tabs. After not being satified with icons I removed them from the...

pfazio5210 · 06-18-2012

Maqsood:I've tried adding the code for the tabs in the jabber-config.xml file as well as the group configuration file however neither has worked.Both files are being downloaded by the client as vm credentials are using login credentials through the g...

Member Since	‎07-27-2009 11:42 AM
Date Last Visited	‎07-01-2024 01:07 AM
Posts	40
Total Helpful Votes Received	5

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Developing a Gadget in Finesse 11.6 for Calabrio 11.5 Call Recording

Cisco TSP 10.5.3.2 and Windows Server 2016

Jabber for Windows: Embedded Tabs

Re: Developing a Gadget in Finesse 11.6 for Calabrio 11.5 Call Recording

Jabber for Windows: Embedded Tabs

Jabber for Windows: Embedded Tabs

Jabber for Windows: Embedded Tabs