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All: We are currently developing a Gadget for Finesse 11.6 for Calabrio 11.5 to send a login command to Calabrio. Calabrio identifies the agent by the skill target ID, however I did not see that as a variable that I could use in the finesse.js file....
Does anyone know if the version of TSP (10.5.3.2) released with CUCM 10.5.2 SU8 in December is compatible with Windows Server 2016? I've seen the OS support matrix; however I didn't know the last time it was updated.
All:I haven't been able to get embedded tabs to show up in Jabber for windows with the following xml code:<?xml version="1.0" encoding="utf-8"?><config version="1.0"><Client><jabber-plugin-config><browser-plugin><page refresh="false" preload="true"><...
David: I'm relatively new to building gadgets, how did you end up getting that skill target ID from the AW DB into the gadget to populate the login URL? Thanks, Paul
All:As a follow up, the tabs consistently showed in my Jabber client for the 2 days following my last post; however this morning the tabs were missing again without any configuration changes.After exiting the client and signing back in, they were pr...
Maqsood:After my last reply I was able to have the tabs show up after exiting the client completely rather than signing out.The odd part was that later on that day I added icons to my tabs. After not being satified with icons I removed them from the...
Maqsood:I've tried adding the code for the tabs in the jabber-config.xml file as well as the group configuration file however neither has worked.Both files are being downloaded by the client as vm credentials are using login credentials through the g...
