Running CUCM 8.5.1. I go into Call Routing -> Route Plan Report.I set up a query where I find "All Patterns" where "Pattern/Directory Number" "begins with" "7777". Nothing there.What's curious to me is if I then query "Unassigned DN" where "Pattern...
Running CUCM 8.5.1. How would one track a call as it's being transferred internally (from say, a switchboard)? Is there a field that would help me track it?
How do I tell how many licenses I'm actually using in CCX 8.0.2?Under System -> License Information -> Display License(s)I only get how many licenses I have.
We're using the Cisco IP Phone 79xx line (in this particlular case a 7975).I'd like a set up where more than one person can listen in on that phone (trainer / trainee situation). I have already tried connecting a headset to the auxiliary port and ha...
I already have the CTI setup described in your link. Mostly it works.Per your suggestion, I did try the busy trigger on a line, and tested it. I got a busy signal.So the sequence of events is:Call extension.Answer extension.Transfer to 5869Get busy...
