We upgraded to 10.6 this weekend and I am unclear as to whether there is still the ability to run Historical Reporting from an application. I am aware of the CUIC console but I would like to verify if there is still an application that can be used fo...
I've noticed that the MWI light on the second line\button on our 7941\42's doesnt light up like the primary line\button does. Is this normal behavior and can it be changed so that the button does light up when a voicemail is left on the line that the...
We have a team who wants to manage their voicemails via an e-mail interface and so I tested out connecting to their voicemailbox using Outlook. This will work well for them but I don't want the voicemails to be left on the phone system. We will need ...
We've had quite a few power events lately and finally decided to set our 2 x UCSC C220-M3S to Auto Power back on after a power failure.I'm setting the Boot Delay on the individual VM's and am curious if anyone else can speak to the delay needed betwe...
I'm trying to understand the getDigits line in a scipt. If (getDigits == "9") thenI was always under the impression that getDigits was looking for a key press of that number, so in the example below if 5 was pressed it would go to Redirect....
Thanks for all of the replies, I forgot what a great forum this is! Interestingly enough I looked back at the documentation we had from when the vendor initially deployed our phone system and their recommended order was as follows. CUCM, CU, CIMP, CC...
Hopefully this will help, what I'm trying to understand is getDigits==9 in the Timeout piece. I like to understand what is happening on the caller side to get to the set = redirectNumber = pagerWhether its a certain keypress like 9, or if its 9 rando...
Thanks Joe, there was only a short line about this in the guide that I overlooked. Much appreciated!One other portion I have hit a obstacle with is the ADM template for C2C. The ADM template has settings for ClickToCall 7.0 and ClickToCall 8.0.Any id...
Unfortuntely we are on 6.1.1.2000-3 but did notice that ClickToCall works with 6.xhttp://www.cisco.com/en/US/prod/collateral/voicesw/ps6882/ps9156/at_a_glance_c45-487474.pdfIs this the same one you are referring to?