Hello Support Community,
I have an interesting issue that I may be overlooking a simple solution to. I have a user configured for Single Number Reach in CUCM that after a certain time of unanswered rings on her desk phone, it forwards to her cell p...
Hi all,
I'm having an issue trying to install a new IM&Presence server into an existing cluster and was hoping someone could provide insight into what may be going wrong. It's a pretty small cluster composed of 4 servers; 1 CUCM PUB, 2 CUCM SUBs and ...
Hi everyone,
Having a strange issue. Last week, we deployed a few 9951 Cisco phones to a remote site in Miami. The phones register to the Call Manager here at HQ over a DMVPN link and all call processing to and from the Miami phones happens locally a...
Good idea Jonathan and thanks for the reply.
Using your theory, if I set the calling party transformation mask to something like the main company number, and then have her save that number under a company name in her personal cell, that may be the ...
Hi Dennis,
Thanks for your input on this issue. As I mentioned above, I am currently in the process of performing packet captures on every device along the path. Hopefully we can isolate exactly where the packet drops are taking place.
Hi Ryan,
Thanks again for your ideas. I am in the middle of performing packet captures on every hop in the traceroute path and will let you know what I find. Thanks for making yourself available.
This has turned out to be a real pain
Hi Ryan,
Thanks for your insight!
Based on all of our troubleshooting up until this point, it certainly seems like the RTP packets are being blocked or dropped somewhere along the path. The strange thing is this: when we first deployed the phones nea...
Does anyone have any recommendations on this one-way audio issue? Based on my research, one-way audio is usually caused by routing issues, but we've been going through our routes here for 3 weeks now and everything seems correct. We can ping and trac...
