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Mohamed Sherif
Level 1
Level 1
Member since ‎06-01-2010
‎06-24-2022
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  • 23 Posts
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call through inter-cluster to UCCE is not working

12-09-2015
Hi everybody, we have a Contact Center system, UCCE, CVP and CUCM-A, and we have another CUCM-B integrated with CUCM-A through intercluster trunck. when we try to call (from UCCE-B) a dialed number in UCCE to reach the IVR through the intercluster...

Siebel CRM inquiry

11-23-2014
Hi everybody, we have Seibel CRM integrated with CTI, and the customer needs to display number dialed by cusomer along with/instead the caller ID in the Siebel-toolbar. any idea. Regards,Mohamed Sherif

Siebel CRM Inquiry

11-23-2014
Hi everybody,we have Seibel CRM integrated with CTI, and the customer needs to display number dialed by cusomer along with/instead the caller ID in the Siebel-toolbar.any idea.Regards,Mohamed Sherif

Issue after upgrading IOS

10-09-2013
Hi All,I was trying to upgrade a voice gateway AS5350XM from 12.4T(20)T4 to 15.1(1)T5 and the voice gateways loaded with the new IOS, however the voice-port configuration gone. I tried to configure the connection plar under voice-port but I got below...

CTIOS Client is not working on Windows 7 64x platform

11-12-2012
Hi All, Good dayI'm installing CTIOS client ver 8.0 on winodws 7 64x but after installation once I open it it crashed.I've tried to look in the registry but I'm not able to find the Cisco folder under HKEY_Local_Machine > SoftwareI'm attaching a snap...
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Member Since ‎06-01-2010 05:15 AM
Date Last Visited ‎06-24-2022 12:06 AM
Posts 23