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lee yongbeom
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About lee yongbeom
01-20-2021
lee yongbeom
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Member since
07-05-2010
75
Posts
2
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0
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Finesse API
Created by
lee yongbeom
in
Contact Center
01-17-2021
01-17-2021
Finesse support the sendchatmessage function used in CTIOS?Agent To Agent is not supported for teamm...
How open portal page on CCMP 12.0
Created by
lee yongbeom
in
Contact Center
07-12-2020
07-12-2020
Hi all, I want to open the portal page on another PC.Can self-signed certification be used in CCMP 1...
About Web service element of call studio.
Created by
lee yongbeom
in
Contact Center
07-05-2020
07-05-2020
The application was successfully migrated from 9.0 to 12.0.But, it was very slow to editting the app...
About performance of call studio 12.0.
Created by
lee yongbeom
in
Contact Center
07-02-2020
07-02-2020
We coded a lot of elements in one application.Editing elements is very slow and cpu usage is high.Is...
Finesse session timeout issue
Created by
lee yongbeom
in
Contact Center
05-19-2020
05-19-2020
Hi all, After 30min in finesse-cce.1201.ES02.10000.cop.sgn, session timeout occurs and disconnects.I...
Re: How to use GED-188 protocol
Created by
lee yongbeom
in
Contact Center
05-06-2020
05-06-2020
Hi Denise, Thanks for your answer.CTIOS provided monitoring, but Finesse did not.Finesse provides a ...
How to use GED-188 protocol
Created by
lee yongbeom
in
Contact Center
05-06-2020
05-06-2020
Hi all, We want to monitor the state of all agents using GED-188 in CCE 12.0Please give to us the mo...
CCMP REST API
Created by
lee yongbeom
in
Contact Center
04-13-2020
04-13-2020
Issue occurs when assigning Precision Attribute to Agent using CCMP REST APIVersion: CCMP 12.0, CCE ...
Re: Finesse CallType issue during conference between Agents logged in to different Agent PGs
Created by
lee yongbeom
in
Contact Center
03-30-2020
03-30-2020
Hi, Denise Thank you very much for your answer. Regards,Lee
Re: Finesse CallType issue during conference between Agents logged in to different Agent PGs
Created by
lee yongbeom
in
Contact Center
03-24-2020
03-24-2020
Hi, Denise Could you ask BU?It seems to be a very big issue in custom applications coded using the F...
Re: Finesse CallType issue during conference between Agents logged in to different Agent PGs
Created by
lee yongbeom
in
Contact Center
03-22-2020
03-22-2020
Hi, Denise Thank you for your reply.I need a CONSULT and CONFERENCE event that occurs on Agent2 when...
Re: Finesse CallType issue during conference between Agents logged in to different Agent PGs
Created by
lee yongbeom
in
Contact Center
03-19-2020
03-19-2020
Hi Denise, Is there a way Agent2 can recognize it as a conference call? Thanks.
Finesse CallType issue during conference between Agents logged in to different Agent PGs
Created by
lee yongbeom
in
Contact Center
03-18-2020
03-18-2020
Agent2 works like answering Inbound Call.Why does Agent2 not receive CONSULT and CONFERENCE CallType...
Re: ECE 12.0 install issue
Created by
lee yongbeom
in
Contact Center
03-14-2019
03-14-2019
Hi david, Sure, It is a member of the IPCC domain. Thanks.
Re: ECE 12.0 install issue
Created by
lee yongbeom
in
Contact Center
03-13-2019
03-13-2019
Hi Omar, Thanks for reply. \ Administrator is not work as well. I configured the Domain user in the...
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Public Statistics
Date Registered
07-05-2010
09:30 PM
Date Last Visited
01-20-2021
01:26 AM
Total Messages Posted
75
Total Helpful Votes Received
2
Helpful Votes From
User
Helpful Count
cshiyou
1
lukasz_szydlows
ki
1
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