Sure http://plikownia.sevenet.pl/download?uuid=c3243328936c260445b817eb31b81ef6 ... View more

Ok, I  removed this line but unfortunately problem was not fixed. Problem is for Firefox 49.0.2, Windows 8.1. Agent is using from JabberGuest 10.60 ... View more

Hi Rob Compatibility mode is disabled. ... View more

Hello Robert, I have a similar problem with run REM on IE 11. We run internet explorer as Administrator but we have still "Waiting for BHO". We used REM 10.6(3). Logs: HTML1300: Wyst?pi?o dzia?anie nawigacji. Plik: assistsample HTML1416: Nieoczekiwany znak w zako?czeniu komentarza. Oczekiwano znak?w ?-->?. Plik: assistsample, wiersz: 61, kolumna: 94 Assist Calling agent: sip:8024@10.143.45.143 Assist Calling agent: sip:8024@10.143.45.143 There is already a session in use. api found load scripts Detected User Agent was: [ie] CSDK version: [2,1,31,114] loaded all scripts Waiting for BHO Waiting for BHO Waiting for BHO Waiting for BHO Waiting for BHO Waiting for BHO Waiting for BHO Waiting for BHO Waiting for BHO Waiting for BHO Waiting for BHO Waiting for BHO Waiting for BHO ... View more

Yes, sure: http://plikownia.sevenet.pl/download?uuid=76624292950b9694df419806d0236095 Regards ... View more

Hi Richard. I can't fix this issue for Firefox and IE. I need resolve issue for all browsers IE > 9, Firefox, Opera, Chrome, Safari. I changed one line of code in assist.js function loadPopup(callback) {             controllerWindow = window.open("about:blank", '_self', "width=" + CONTROLLER_WIDTH + ",height=" + CONTROLLER_HEIGHT + ",resizable=yes,scrollbars=yes"); //... } And it's work fine for Chrome and Opera browsers. ... View more

Hi Robert I was able to do for Chrome and Opera Browsers but for Firefox and IE it doesn't work. I replaced "parent window" on "expert assist window" by simple change in code. For Chrome it looks before: After: Regards ... View more

I want remove/hide this popup ... View more

No I am not using Co-browse. I use only Video and Audio connection. ... View more