I have tried rebooting Roggers mutiple times. This is new install so PG's are configured yet. Please find the error message screenshot belwo when I try to Intialize Local Database
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Get error following when starting the Configuration Manager on AW on a fresh install of UCCE 9.0 : Unable to intiailze real time feed for instance ICM1. Unable to proceed until realtime can be established.
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Is it possiable to configure the the UCCX Dailer to play a meassge and then the recipient will be able to press a say 1 to re-route the call to one of agent queues. Thanks.
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We have about 60 files with .chc ext saved from out old UCCX 7.x historical reporting tool. When we try to open them in the UCCX 8.5 historica reporting tool we get an error "File Format might be incorrect". Is there any way of open those old files in the new UCCX 8.5 reporting tool.
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Hi Geoff, When I created the ODBC connection to AWDB it worked with the creentials I used during the CAD install. How do I check on the AWDB which authentication is either mixed or NT ? Thanks.
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I have a UCCE 8.0 with CVP. Recently we moved from CTIOS to CAD. After install CAD on the PG's we are getting the following errors on the AW/HDS "Login failed for user ". The user is not associated with a trusted SQL Server connection."
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What we had was a seprate set of DN's meaning we had 150 continuous DN's for Node 1 ex 1-150 and then we had 300-450 as the 2nd set of DN's should this be any issue ? Do we need to have these DN's in a a continuous sequence.
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