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Hi Support team,
I have a requirement to provide only call queuing and route calls back to CUCM based on the calling number and Menu selection.
No agent is required to login as the call routing will be to mobile numbers. UCCX is used for IVR and Menu...
Dear support team,This topic is in continuation of the the below discussion.
Solved: AP staged upgrade WLC 9800 - Cisco Community
My customer bit concerned about the migration due to their 24/7 factory operation and want to know every aspect of the m...
Hi Support team,
I have a requirement to replace current 5508 WLC HA cluster to 9800 WLC at customer DC. The access points are distributed in different countries and centrally managed from the DC WLC. As far as I know the APs will start upgrading as ...
Hi Team,
I have a requirement to enable web authentication for guest wifi users from ISE. I would like to know how the license will be consumed. I could see tie essential license will be consumed based on radius session. Does it mean the license will...
Dear Team,I have a requirement to upgrade CCM 10.5.2 SU3 to SU8. There are total 9 servers in the cluster including TFTP servers along with IMP publisher and subscriber.The custome is based on Security and banking sector and we dont have enough downt...
Thank you David.
The premium license seems to be expensive for more than 300 IVR ports. Can I buy less than 10 premium license and rest of the license to be standard assuming 1 Agent license can provide 2 ports.
Thanks @Mark Elsen .
>>-- 2: a sub question. If the customer plan to use smart software manager (on-prem). Would it still require same AP count license on standby?
>>--3: Clear.
Thanks Scott for the advise. I will certainly follow the recommendation. I will go ahead with the N+1 design as per the below since the customer already placed order for two WLCs and additional WLC ordering is not possible at the moment.