Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
Hello,I have an issue with one of our branch office where they can't make outbound call to any local number. Whenever they made a call, system prompts say "number cannot be completed as dialed.." but I'm pretty much sure that I have route pattern and...
Few questions need to verify, and hopefully someone can provide me documentation related to ASA 9.x- is UC proxy configuration on ASA 9.x still supported?- are there changes in the configuration of UC proxy on ASA 9.x?Appreciate all the help you can ...
HI CUCCE gurus,Need assistance on this issue. In our remote office, our Sales Team has a linegroup setup, the Sales extensions are part of the linegroup and at the same time its their ACD line when they logged in to Cisco Agent Desktop.The issue is, ...
Hi Guys,Need help. I installed IP Communicator on a VMWare and the VMWare is running on MAC OS. I was succesfully installing the application and fine tune the audio well, but the problem is I can't configure the network preference of the communicator...
Hi VoIP Gurus,I got a report from one of our agent and she had experience a ghost call. per her description, her phone ring and on the phone displays the number of the caller but she hears nothing upon lifting the handset. Sounds a one way audio, my ...
Hi CarloHere's another test call I made, the same numbers.. the first one went through (TestCall1) but not with the other one (TestCall2).I have verified with our Service Provider that calls are passing through their network.Thank you.
Chris,Thank you for the response, but can we still implement phone proxy setup in ASA 9.x, are there changes in the codes?We are planning to upgrade our ASA to 9 and our CUCM is currently in 7.1.5, appreciate it if you could provide guides how to imp...