Can you please help on how to setup QoS parameters for IP phone end points that are having issues dropping packets, etc  when calling the public network.

I am setting up a UC320 for small solution with centrex lines, these lines require to dial "9" after you select outgoing line, the system keeps giving errors (voice errors from provider), there is somethig wrong with the dial out plan. When line is s...

What is the audio file requirement in order to load up customrecordings to the UC320 Auto Attendant?If the recording studio compaby does the full audio/Wave file in other format than G-729, can we convert it using any sostware tool.I heard Cisco does...

Hi,Any ideas where and how to setup Follow Me feature, where an outside number is a target for an external/internal incoming call?Best,Carlos