In most of our offices the receptionists use ARC to route calls but we have a small office opening and the office manager does not want to use ARC.I would like the reception phone to be able to handle 4 or 5 lines so she can place calls on hold or tr...

I have a user where the external caller id does not display on his phone.The internal caller id works 100%.Any ideasThank you                  

We have an office manager who has her vmail box on her phone and she wants to add another extension to the phone that is the absentee hotline that has a vmail box as well.  She would like to see a notification on the phone if either box has a message...

I have a user who accidentally deleted his missed calls on his phone.Is there any way that I can restore them or give him a list of what numbers were in missed calls.He is an attorney thinks he missed a very important call.Thanks for helping!!!      ...

I have a user that reports the time on her phone is 5 hours fast.We reset the phone multiple times and the time is still 5 hours fast.Time on all the other phones is correct.I assume the phone gets its time from the CM server it registers with.Any id...