Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
Hey all... Does anyone know if Finesse, running on Citrix XenDesktop (or any other VDI) supports monitoring and recording services in version 10.5? I've looked around but the documentation is vague. Thanks! -Sam
We have a customer that is moving from Exchange to Google Mail. They also have a full WebEx/TelePresence integration with the current Exchange environment using TMSXE. We're concerned about resource scheduling functionality in the future and want to ...
Has anyone successfully migrated from a BE 5000 to a 6000 ? My understanding is that is there is not a convientent path to do so. If anyone is aware of an easy path to move from one paltform to another, let me know.. Thanks-Sam
We're working with a customer who is moving from UCM 7.x to 9.x and has phone proxy in plae today. With the PHone Proxy no longer supported in 9.x, they are forced to move to the SSL VPN for IP Phones. The design doc states that the phones need to be...
this sounds great (Thank you Jay) but it sounds easy... too easy. Is there a procedure we need to follow that is documented we can follow?(Pardon my lack of specific technical knowledge, I'm in management)-Sam
So, is there any known workaround to configure remote users' phones WITHOUT bringing them inside the network. For multinationals, this could prove to be a HUGE headache.
Just one that's acting up. Before I commit it to the deep, I wanted to see if anyone had any suggestions.current FW version in prod is 45.8-3-1-22CUCM System version: 7.1.3.20000-2
