We're working with a customer who is moving from UCM 7.x to 9.x and has phone proxy in plae today. With the PHone Proxy no longer supported in 9.x, they are forced to move to the SSL VPN for IP Phones. The design doc states that the phones need to be brought up on the internal network first to download configs,certs, etc. before taking out to the field. So, is there any known workaround to configure remote users' phones WITHOUT bringing them inside the network. For multinationals, this could prove to be a HUGE headache. jyoungta replied to another thread with this: "If you can get a copy of the new phone config file and put it on a tftp that is accessible via the internet, then you can just point the phone to the tftp server (alternate tftp server option).  It will go and grab the new config file." this sounds great (Thank you Jay) but it sounds easy... too easy. Is there a procedure we need to follow that is documented we can follow? (Pardon my lack of specific technical knowledge, I'm in management) -Sam ... View more