Hello, we're using just standalone .wav files as our MOH audio sources and seem to be having some trouble with the volume being too loud. I've lowered the volume manually on these files (using Audacity) by -15db and uploaded them manually to our pub/...

Hello all, this weekend I gracefully shut down (putty > utils-system-shutdown) our CUPS publisher to grab a backup of it (it's a VM) - when I brought it back up I had to use the failback option to get it back into the cluster (we only have one susbcr...

Hello everyone, what is the the best method to change a users phone and possible ramifications of doing so? The reason I ask is some people mention to simply delete the phone and add the new one, attach the user, etc...but that the user may have to r...