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I feel like I'm missing something here, is there a way to get a users alternate extension to show up in CDR? It seems only the actual extension shows up. We're on CUCM/Unity 8.6.Thanks!
Hello, we're using just standalone .wav files as our MOH audio sources and seem to be having some trouble with the volume being too loud. I've lowered the volume manually on these files (using Audacity) by -15db and uploaded them manually to our pub/...
Hello everyone, in my second issue I ran into this weekend (bad luck?) while trying to backup a VM of our CUC Publisher. I gracefully shut down the publisher and made my backup, when I brought it back up the Primary server status switched to our subs...
Hello all, this weekend I gracefully shut down (putty > utils-system-shutdown) our CUPS publisher to grab a backup of it (it's a VM) - when I brought it back up I had to use the failback option to get it back into the cluster (we only have one susbcr...
Hello everyone, what is the the best method to change a users phone and possible ramifications of doing so? The reason I ask is some people mention to simply delete the phone and add the new one, attach the user, etc...but that the user may have to r...
Hey everyone, sorry I'm late coming back to this but I wanted to come back to post this was fixed by simply restarting the subscriber per TAC recommendation. Once I did this I was able to make the publisher Primary again. TAC also recommended always ...
I'm only shutting it down to grab a backup of the actual "Virtual Machine". I do the other normal disaster recovery backups (on both nodes) on a schedule (no shutdowns obviously). Sorry if I was unclear in my original post.
Hey Aaron, I did your suggestion and that worked. I simply changed it to router-to-router and restarted the XCP Router service on both servers. It took about 5 mins for each server. I then rebalanced the users which took another few minutes but they ...
Ok that's worth a shot. I'll have to try this during non-business hours this evening since we rely heavily on presence here. I'll report back what I find. I really appreciate your input.Thanks,Jordan
