Alternate Extensions and CDR

[Jordan Rudess]

I feel like I'm missing something here, is there a way to get a users alternate extension to show up in CDR? It seems only the actual extension shows up. We're on CUCM/Unity 8.6.

Thanks!

[Manish Gogna]

Hi Jordan,

CDR will only show details of the call to the actual extension involved in the call.

Manish

- Do rate helpful posts -