07-22-2013 10:15 AM - edited 03-19-2019 07:01 AM
Hello, we're using just standalone .wav files as our MOH audio sources and seem to be having some trouble with the volume being too loud. I've lowered the volume manually on these files (using Audacity) by -15db and uploaded them manually to our pub/subs, but the volume does not seem to be changing. It almost seems like for a split second it plays the volume lower but it becomes amplified no matter how much I lower the db on the .wav file. I feel like I'm missing a step (service restart needed?) or perhaps the volume is controlled somewhere I'm not aware of. Any ideas?
Thanks,
Jordan
Solved! Go to Solution.
07-22-2013 11:32 AM
Hi Jordan,
You can try;
CUCM Service parameters>Server>IPVMS>Advanced>Default MOH volume
Cheers!
Rob
"I don't know how, I don't know when
But you and I will meet again "
- Tom Petty
07-22-2013 11:32 AM
Hi Jordan,
You can try;
CUCM Service parameters>Server>IPVMS>Advanced>Default MOH volume
Cheers!
Rob
"I don't know how, I don't know when
But you and I will meet again "
- Tom Petty
07-22-2013 11:56 AM
Thank again Rob - that's exaclty what I ws looking for!
Thanks,
Jordan
07-22-2013 12:15 PM
Hi Jordan,
You are most welcome my friend
Cheers!
Rob
"I don't know how, I don't know when
But you and I will meet again "
- Tom Petty
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide