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Hi,
one of our customers need the team real time statistics in the home tab , so that always the agent will see the amount of agents in the different states.Like it is also in Cisco Finesse Desktop, real time statistics are always shown by default.
F...
Hi, we need to know if CVP 11.5.1 is also affected by the Log4J bug.It is only listed that UCCE 11.5 and also CUIC 11.5 is not affected. kind regardsMarkus
Hi, does anyone know if there is a MIBs available to monitor a UCCX server via SNMP?I can't seem to find any yet. Or do we have to use the MIB from the CUCM? kind regardsMarkus
Hi Community,I'm creating new reports for one of our customers with the CUIC NFR kit in our lab.But I do not want to create the reports from scratch and want to use the report definition templates from UCCX.But I don't know where I can download the f...
Hi Omar,
I have two questions regading the BulkLoadConfig.exe.
1. can this tool still be used in version 10.5?
2. can you only change single existing elments e.g. if you want to change single existing dialed number to call type mapping, or do you...
Hi Kris,attached is my activity logmany thanksMarkus172.23.70.108.1328771022062.1.CallbackEntry,02/09/2012 08:03:42.062,,start,newcall,172.23.70.108.1328771022062.1.CallbackEntry,02/09/2012 08:03:42.062,,start,ani,2242939676172.23.70.108.132877102206...
