Bom dia,Alguem saberia dizer se é possível visualizar no Supervisor Desktop, em tempo real, se uma chamada que o agente do Contact Center Express está atendendo é de entrada ou de saída ? Obrigado
Hello,What´s the diference between Phone Control and Click-to-Call for CUCM integration with IBM Sametime ?Can Sametime client be a softphone like CUCIMOC, without need of an IP Phone or IP Communicator ? Thank you.
I had the same problem today, 2/17/2020.The problem is the format of the certificates.The Certificate must be in .PEM or .DER format.The Private Key must be in .KEY format.Obeying these requirements, and using the correct password, the procedure work...
