We recently upgraded from Unity 3.16 to 4.04 and callers are complaining of dropped calls when being transferred out of Unity to the CallManager. We are using supervised transfers. At the same time the transfer drops are occurring we are seeing Uni...

I have a customer that currently has separate Unity Unified Messaging servers installed into the root of a Windows 2000 domain and into a sub-domain. See existing domain structure below.The customer wants to upgrade from Windows 2000 AD to Windows 2...

Question 1:With a backup of Unity using the DIRT tool, can I restore Unity and the SQL tables to a different path than which the original Unity backup was performed. For example, Unity and SQL originally resided on the C: partition. When the server...

Does anyone know if it is possible to integrate CallManager 3.1x with the Avaya Unified Messenger 4.0 platform? How? Any issues?Thanks.

We have 2 Unity servers running Unity 3.14. The primary Unity server failed and we are unable to get it back online. I am looking for the Cisco recommended procedure for the primary server rebuild.This is what I think:Uninstall Unity on the Primary...