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Can you test it with the below setting enabled in CUC ? under System Settings -> Advanced -> Conversations"Use Last (Rather than First) Redirecting Number for Routing Incoming Call" Regards,Gagarin
Hi, Are you using Unity Connection as the VM component ? Is it SCCP or SIP integration ? If SIP, then on the trunk settings you might have to enable "Redirecting Diversion Header Delivery - Outbound" Check this check box to include the Redirecting Nu...
Hi Rechard, If the phone is unresponsive and if it is stuck in this stage it is more likely a hardware issue.How many phones are behaving this way ? Regards,Gagarin
